Michayla Menifield
Suwanee,GA
Summary
I am a detail-oriented data and accounting specialist with a knack for maintaining data integrity across the complex world of accounts payable, receivables, and payment processing. With a proven ability to juggle vast amounts of data, I ensure nothing slips through the cracks—unless, of course, it’s supposed to! I’m experienced in streamlining workflows, ensuring financial compliance, and finding innovative ways to optimize operations, all while making sure the numbers add up just as they should. Whether it’s turning data into actionable insights or navigating financial regulations, I’ve got it covered.
Overview
11
11
years of professional experience
Work History
Lead Data Integrity Specialist
REPAY
09.2022 - Current
- Conducted extensive data cleanup using Ringlead to identify and rectify duplicates, incomplete records, and outdated information in the CRM.
- Utilized ZoomInfo to enrich and validate customer data, enhancing the quality and reliability of the information stored in Salesforce.
- Developed and implemented data integrity processes and best practices, training team members on effective data management techniques.
- Monitored data quality metrics and conducted regular audits to assess the accuracy and completeness of information in Salesforce Lightning.
- Collaborated with cross-functional teams to ensure alignment on data standards and improve data entry processes across the organization.
- Created and maintained documentation for data management procedures, providing guidance for team members and stakeholders.
- Analyzed data trends and provided insights to leadership on areas for improvement, helping to drive strategic decision-making.
- Conducted team meetings and training sessions to enhance team members' understanding of CRM data integrity and effective use of tools like Ringlead and ZoomInfo.
- Implemented data governance strategies to ensure compliance with internal policies and external regulations regarding data handling and privacy.
- Streamlined data entry workflows, reducing manual errors and enhancing overall efficiency in managing our CRM data.
- Resolved data discrepancies by investigating root causes and implementing corrective actions to prevent future issues.
- Provided ongoing support and mentorship to team members, fostering a collaborative environment focused on achieving data integrity goals.
Accounts Payable and Receivable Specialist
Lazer Spot
01.2022 - 09.2022
- Processed and reconciled high-volume accounts payable and receivable transactions, ensuring accuracy and timely completion of payments and collections.
- Verified, entered, and maintained large sets of financial data, ensuring data integrity and consistency across all accounts payable and receivable operations.
- Processed over 75 invoices daily using Sage, ensuring timely and accurate payments to vendors and service providers.
- Generated detailed financial reports in Microsoft Excel, analyzing payment trends, outstanding balances, and cash flow projections.
- Conducted regular audits of accounts to identify discrepancies, ensuring accurate financial records and resolving any issues in a timely manner.
- Collaborated with internal teams to reconcile payments, manage invoice disputes, and align on financial reporting.
- Used Microsoft Word and PowerPoint to prepare and present reports, documentation, and summaries for management and team meetings.
- Handled month-end and year-end closing processes, reconciling accounts and preparing necessary financial documentation.
- Assisted in training junior team members on accounts payable/receivable processes, Excel best practices, and data management techniques.
Senior Account Manager
Fleetcor Technologies Inc
09.2018 - 12.2021
- Entered, validated, and maintained large volumes of financial and customer data in Salesforce and Concert, ensuring the consistency and accuracy of information across platforms.
- Trained new account managers and team members on Salesforce and Concert processes, data management protocols, and customer relations best practices.
- Generated and analyzed detailed financial reports from Salesforce to track accounts payable/receivable performance and identify areas for improvement.
- Conducted regular audits of customer accounts, financial records, and transactional data to ensure compliance with company policies and financial standards.
- Collaborated with internal teams to resolve discrepancies in accounts payable and receivable, ensuring alignment between departments and accurate financial reporting.
- Led data integrity initiatives, identifying and addressing inconsistencies in financial and customer data across Salesforce and Concert.
- Developed and implemented process improvements to optimize data workflows, enhancing efficiency and accuracy in managing accounts and customer relationships.
- Ensured all financial data was up-to-date and accurate in Salesforce, aligning with the company’s accounts payable and receivable operations.
Senior Accounts Payable Specialist
First Key Homes
10.2015 - 08.2018
- Processed payments for contractors, vendors, and service providers involved in home sales, ensuring timely and accurate disbursement.
- Reconciled payments for closing costs, commissions, and mortgage settlements to maintain accurate financial records for each home sale.
- Entered, verified, and maintained large volumes of transaction data related to home sales, including payments, invoices, and contract details, using 10-key calculators for speed and accuracy.
- Managed payment schedules for vendors, including title companies, home inspectors, and legal services, resolving discrepancies as needed.
- Generated reports on payment activity, cash flow, and vendor performance within Oracle to support financial planning and budgeting for home sales operations.
- Conducted audits on payment data to ensure consistency and accuracy across all financial records for each home transaction.
- Investigated and resolved payment discrepancies, such as misapplied funds, incorrect vendor payments, or commission errors.
- Collaborated with sales, finance, and legal teams to align payment-related data with home sale contracts and closing documentation.
- Identified opportunities to automate payment workflows, reducing manual data entry and minimizing errors within Oracle.
Payment Operations Specialist
At&t
01.2014 - 08.2015
- Processed, verified, and reconciled invoices, ensuring timely and accurate payments to vendors.
- Oversaw the end-to-end payment cycle, including initiating, verifying, and approving payments across various platforms.
- Performed regular reconciliations of financial data between systems, accounts, and ledgers to ensure all transactions were recorded correctly.
- Generated and analyzed financial reports to track payment trends, monitor cash flow, and support decision-making.
- Maintained and updated vendor account information, resolving discrepancies and handling inquiries related to payments.
- Investigated and resolved payment discrepancies, failed transactions, and disputes with vendors or internal departments.
- Identified opportunities to automate manual processes and improve data workflows, enhancing efficiency and reducing errors.
- Conducted regular audits of payment data to ensure accuracy and compliance with financial controls.
- Worked closely with finance, procurement, and other departments to ensure smooth payment operations and data synchronization.
Education
Associates - Accounting And Finance
University of Wisconsin, Milwaukee
Milwaukee, WI06.2015
Skills
Skills:
- 10-Key
- Account Auditing
- Accounts Payable and Receivable
- Adobe (50 WPM / 10,925 KMPH)
- Automation & Process Improvement
- Compliance Monitoring
- Cross-Department Collaboration
- Data Entry and 10-Key
- Data Integrity Audits
- Document Coding and Classification
- Expense Tracking
- Financial Calculation and Analysis
- Financial Recordkeeping
- Payment Processing
- Reporting & Analysis
- Resolving Discrepancies
- Vendor Account Management
- VLOOKUP
CRMs/Software:
- Avaya
- Concert
- Microsoft Office Suite
- Oracle
- Ringlead
- Sage
- Salesforce Lightening
- ZoomInfo
Accomplishments
- Medical Insurance License
Timeline
Lead Data Integrity Specialist
REPAY
09.2022 - Current
Accounts Payable and Receivable Specialist
Lazer Spot
01.2022 - 09.2022
Senior Account Manager
Fleetcor Technologies Inc
09.2018 - 12.2021
Senior Accounts Payable Specialist
First Key Homes
10.2015 - 08.2018
Payment Operations Specialist
At&t
01.2014 - 08.2015
Associates - Accounting And Finance
University of Wisconsin, Milwaukee
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