Miche Guardascione
Thornton,CO
Summary
Professional offering 5 years of expertise in supervisory and management roles. I managed over 15 to 20 employees working in various fields such as security, service industry, and route management (package delivery). Successful in meticulously managing route assignments and ensuring package deliveries.
Overview
5
5
years of professional experience
Work History
Route Manager
Angel Couriers
Denver, Colorado
03.2021 - 04.2022
- Managed end-of-day check-in process to check in returned packages.
- Conducted driver ride-alongs and observations to evaluate and improve driver performance.
- Planned, distributed, monitored and followed up on daily route assignments to service customers per company standards and agreements.
- Monitored daily operations and routes to resolve issues and drive operational effectiveness.
- Expedited resolutions of shipping errors and packaging mistakes.
- Reduced worker accidents by implementing improved safety standards and monitoring procedures.
- Oversaw and motivated team of 20 employees to deliver packages.
Bar Supervisor
Landry's-Dos Caminos Tequila Bar And Restaurant
New York City, NY
01.2018 - 12.2019
- Completed bar opening and closing procedures.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
- Handled cash accurately and prepared nightly deposits.
- Purchased supplies according to expected demand.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
- Poured and prepared mixed drinks for customers daily.
- Conducted regular inventories of bar and drink supplies to keep stock on hand and avoid expensive rush orders.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Improved customer service rankings by resolving issues quickly and accurately.
- Capitalized on opportunities to advance operations and mixology knowledge, enhancing customer service with refined and current expertise.
Security Supervisor
AT&T Inc
12.2014 - 01.2017
- Held and maintained a Top Secret/SCI level security clearance
- Managed Security gate at a Mission Critical, Confidential Site
- Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies and plans.
- Monitored work of contractors in design, construction and startup phases of security systems.
- Administer and Maintain 100% of NDA (Non-Disclosure Agreement) forms
- Accountable for completion of daily Logs, both written and electronic
- Analyzed and investigated incidents alongside functional management and security supervisors.
- Advised security team and conducted investigations of significant threats and loss or misappropriation of assets.
- Screened vendors and contractors before granting access to restricted areas within mall.
- Provide briefings to new personnel on site
- Carefully observe for any unauthorized vehicles or persons that approach site
- Screen any and all deliveries made on site such as name of delivery driver, company, what is being delivered, and for whom
- Coordinating with facility personnel when vehicles may enter and leave main gate
- Carefully observe contractors to ensure they do not enter restricted areas
- Recorded incident reports with detailed accounts of occurrences.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Conducted frequent security audits to identify potential problems related to physical security, staff safety and asset protection.
Education
Bachelor of art - Political Sciences With Focus On Spanish Language
Virginia Military Institute
Lexington, VA05.2014
Skills
- Proficient user of SPSSX, Microsoft Word, Excel, Publisher, Office Suit, PowerPoint, Adobe, and Acrobat
- Workforce Management
- Fluent in Italian
- Fluent in Spanish
- Warehouse Organization
- Logistics Coordination
Additional Information
- Activities and Honors: , Dean’s List- Academic Year 2011, 2013-2014. Clearance: , Government security clearance level: Top Secret/SCI (Expired)
Timeline
Route Manager
Angel Couriers
03.2021 - 04.2022
Bar Supervisor
Landry's-Dos Caminos Tequila Bar And Restaurant
01.2018 - 12.2019
Security Supervisor
AT&T Inc
12.2014 - 01.2017
Bachelor of art - Political Sciences With Focus On Spanish Language
Virginia Military Institute