Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Micheal Campbell

JARRELL,TX

Summary

Dynamic operations leader with extensive experience at Blue Lightning Pools, excelling in team leadership and complex problem-solving. Proven track record in enhancing customer satisfaction and optimizing resource allocation, while implementing effective strategies that improved service delivery and operational efficiency. Skilled in budget control and staff training, fostering a productive work environment.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Manager

Swim Pure Pools
12.2021 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Maintained inventory of repair supplies and ordered parts.
  • Utilized variety of tools and diagnostic equipment to complete repairs.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Increased repair success rates, utilizing advanced troubleshooting techniques and tools.
  • Repaired and maintained wide range of small and large appliances successfully.
  • Collaborated with team members to complete complex repairs and improve overall service quality.
  • Reduced device downtime with regular maintenance and preventative measures.
  • Conducted diagnostic procedures to determine root cause of customer problems and provide accurate repair recommendations.

Repair Technician/ Manager

Caribbean Blue Pools
08.2016 - 12.2021
  • Maintained inventory of repair supplies and ordered parts.
  • Utilized variety of tools and diagnostic equipment to complete repairs.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Increased repair success rates, utilizing advanced troubleshooting techniques and tools.
  • Repaired and maintained wide range of small and large appliances successfully.
  • Completed all repair and maintenance activities promptly and to high quality standards.
  • Maintained detailed records of repairs, parts inventory, and warranty information for accurate documentation purposes.
  • Followed detailed repair and maintenance procedures for consumer products.
  • Adhered to strict safety protocols while working with potentially hazardous materials or electrical components during the repair process.
  • Tested parts and components to confirm adherence to manufacturer specifications.

Driver

Indiana Transport
08.2016 - 07.2017
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.

Director of Operations

Blue Lightning Pools
03.2008 - 07.2015
  • Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
  • Monitored budget and utilized operational resources.
  • Oversaw day-to-day production activities in accordance with business objectives.
  • Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
  • Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
  • Mentored and coached team members to foster productive and engaging work environment.
  • Managed budgets and resources, optimizing allocation for maximum impact on business objectives.
  • Defined, implemented, and revised operational policies and guidelines.

Education

High School Diploma -

Aledo High School
Aledo, TX
05.2008

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Staff training and development
  • Complex Problem-solving
  • Verbal and written communication
  • Documentation and reporting
  • Project management
  • Shift scheduling
  • Conflict resolution
  • Sales management
  • Budget control

Certification

Certified Pool Spa Operator

Timeline

Manager

Swim Pure Pools
12.2021 - Current

Repair Technician/ Manager

Caribbean Blue Pools
08.2016 - 12.2021

Driver

Indiana Transport
08.2016 - 07.2017

Director of Operations

Blue Lightning Pools
03.2008 - 07.2015

High School Diploma -

Aledo High School

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Micheal Campbell