Micheal Murphy
Hueytown,AL
Summary
Dynamic professional with proven communication and problem-solving skills. Expertise in developing sales strategies and training staff, leading to improved customer experiences and operational efficiencies. Committed to leveraging sales and customer service expertise to drive organizational success.
Overview
4
4
years of professional experience
Work History
Assistant Sales Manager
Murrell Plumbing and Gas
Ensley , Alabama
06.2022 - Current
- Developed sales strategies that boosted customer engagement and drove revenue growth.
- Maintained strong customer relationships through consistent follow-ups, resulting in enhanced customer satisfaction.
- Trained new staff on product knowledge and customer service techniques to improve team effectiveness.
- Collaborated with team members to improve inventory management processes.
- Provided plumbing services, including gas installations, water repairs, and drain cleaning for residential and commercial clients.
Box Truck Helper/Delivery Assistant
LTR Delivery
Bessemer, Alabama
02.2025 - 07.2026
- Assisted drivers with loading and unloading of appliances, ensuring timely deliveries.
- Delivered, installed, assembled, and connected appliances for residents.
- Delivered exceptional customer service through in-person and phone interactions, fostering positive customer experiences.
- Identified customer needs to improve service response and satisfaction.
- Collaborated with diverse coworkers to achieve objectives and resolve product-related issues.
- Prioritized and organized tasks to meet service goals efficiently.
Warehouse Package Handler
Amezon
Bessemer, Alabama
10.2025 - 02.2026
- Loaded and unloaded packages using automated equipment to ensure timely processing.
- Sorted and organized incoming shipments for quick access and efficient distribution.
- Inspected packages for damage and reported issues to management without delay.
- Maintained clean and safe work environment, supporting compliance with safety regulations.
Package Handler
FedEx
Bessemer, Alabama
08.2022 - 06.2024
- Utilized handheld scanner to efficiently scan and sort packages by destination and service type.
- Sorted packages by destination for timely dispatch, facilitating smooth delivery operations.
- Efficiently loaded and unloaded packages from delivery trucks to optimize workflow.
- Inspected packages for damages or defects, documenting issues to maintain quality standards.
- Followed safety protocols to ensure a secure work environment during operations.
- Maintained cleanliness and organization in work area to promote safety and productivity.
Education
BBA - Business Administration
Lawson State
Birmingham, AL07-2026
Skills
- Sales strategy
- Sales forecasting
- Inventory management
- Customer engagement
- Customer communication
- Problem solving
- Teamwork
Timeline
Warehouse Package Handler
Amezon
10.2025 - 02.2026
Box Truck Helper/Delivery Assistant
LTR Delivery
02.2025 - 07.2026
Package Handler
FedEx
08.2022 - 06.2024
Assistant Sales Manager
Murrell Plumbing and Gas
06.2022 - Current
BBA - Business Administration
Lawson State