Micheal Smith
Lawton,OK
Summary
Enthusiastic professional eager to contribute to business success. Experience providing quality work to exceed expectations. Brings reliability combined with focus on customer satisfaction and teamwork.
Overview
32
32
years of professional experience
Work History
Team Member
Amazon
Las Vegas, Nevada
10.2022 - 01.2024
- Team member in RPND department.
- Problem solver trained In 7 different Indirect support roles
- Trained new team members using approved training materials and information as a learning ambassador
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
Owner
CNCLV
Las Vegas, Nevada
10.2006 - 08.2022
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Delegated work to staff, setting priorities and goals.
- Identified new opportunities for growth, expansion, and diversification.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
Owner
Mjs Landscaping Svc
Albany, New York
02.1992 - 09.2006
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Implemented successful business strategies to increase revenue and target new clients.
- Delegated work to staff, setting priorities and goals.
- Ensured compliance with local, state, and federal regulations.
General Manager
IHOP
Albany, New York
02.1992 - 04.2003
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Conducted employee evaluations to provide adequate feedback and recognize quality performance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
- Recruited, interviewed and hired qualified staff for open positions.
Education
High School Diploma -
Albany High School
Albany, NY06-1991
Skills
- Attention to detail
- Collaboration and teamwork
- Team building
- Problem-solving
- Leadership qualities
- Positive attitude
- Dependability and reliability
Timeline
Team Member
Amazon
10.2022 - 01.2024
Owner
CNCLV
10.2006 - 08.2022
Owner
Mjs Landscaping Svc
02.1992 - 09.2006
General Manager
IHOP
02.1992 - 04.2003
High School Diploma -
Albany High School