Summary
Overview
Work History
Education
Skills
Timeline
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Micheal Smith

Crawfordsville,IN

Summary

Dynamic security professional with a proven track record at Securitas Security Services USA, excelling in emergency response and access control. Skilled in incident reporting and conflict de-escalation, I effectively safeguarded facilities while fostering a welcoming environment, ensuring safety and security for all visitors.

Overview

11
11
years of professional experience

Work History

Security Officer

Securitas Security Services USA
03.2025 - Current
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Checked and verified photo identification prior to granting facility access.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.

Yard Driver

Town & Country Homecenter
06.2021 - 01.2025
  • Operated yard truck to move empty and loaded trailers safely throughout yard.
  • Improved yard efficiency by implementing proper time management and organizational skills.
  • Promoted a clean workspace through proactive litter removal and general upkeep of the yard area.
  • Informed supervisor and shipping lead about shipping concerns to avoid backups.
  • Streamlined loading and unloading processes for faster turnaround times, reducing downtime.

Packer

Amazon
12.2020 - 05.2021
  • Maintained a clean and organized work environment, promoting safety and productivity.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
  • Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.

Warehouse Forklift Operator

Penguin Random House
08.2017 - 12.2020
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
  • Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
  • Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.

Cashier

Kroger
06.2014 - 08.2017
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Education

Crawfordsville High School
Crawfordsville, IN

Skills

  • Report writing
  • Incident reporting
  • Security guard license
  • General security
  • CCTV monitoring
  • Emergency response
  • Access control
  • Conflict de-escalation

Timeline

Security Officer

Securitas Security Services USA
03.2025 - Current

Yard Driver

Town & Country Homecenter
06.2021 - 01.2025

Packer

Amazon
12.2020 - 05.2021

Warehouse Forklift Operator

Penguin Random House
08.2017 - 12.2020

Cashier

Kroger
06.2014 - 08.2017

Crawfordsville High School