Summary
Overview
Work History
Education
Skills
Timeline
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Micheala Gregory

Norfolk,VA

Summary

Hi, my name is Micheala Gregory I am currently an desk receptionist at Old Dominion University. I am a standing sophomore and I maintain a 2.93 GPA. I have volunteered at multiple events and organizations because I like the feeling of giving back and making someone happy. As a fast food crew member I have learned communication , food safety, and customer service skills. As a desk receptionist, I have learned professional, technology, and time management skills. As a the person I am today, I want to continue my professional skills and goals. Having the opportunity to explore jobs has allowed me to become a better person physically, mentally, and emotionally.

Overview

3
3
years of professional experience

Work History

Desk Receptionist

Old Dominion
Norfolk, VA
02.2023 - Current
  • As a desk receptionist, my duties are to assist with residents when in need of help or questioning.
  • sort and deliver mail properly and answer the phone
  • update desk logs and key audits
  • maintain a positive attitude and ensure residents safety by following guidelines and procedures when situations occur
  • Working well with my employees, staying up to date with my supervisor, and making the environment feel safe
  • Approached residents and staff and engaged in conversation through use of effective interpersonal and people skills.

Crew Member

Little Caesars
Danville, VA
01.2021 - 08.2022
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Assisted with customer requests and answered questions to improve satisfaction.

Education

High School Diploma -

George Washington High School
Danville, VA
06-2022

Bachelor of Science - Health Services Administration

Old Dominion University
Norfolk, VA

Skills

  • Data Entry
  • File Management
  • Customer Service
  • Order Management
  • Reliable and Punctual
  • Excellent Multi-Tasker
  • Meal Preparation
  • Money Handling
  • Mail Delivery
  • Mail Handling
  • Problem-Solving Skills

Timeline

Desk Receptionist

Old Dominion
02.2023 - Current

Crew Member

Little Caesars
01.2021 - 08.2022

High School Diploma -

George Washington High School

Bachelor of Science - Health Services Administration

Old Dominion University

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Micheala Gregory