Zhian Legare
Milwaukee,Florida
Summary
Developed exceptional customer service and organizational skills in fast-paced, client-facing environment. Skilled in managing multiple tasks, maintaining professionalism, and providing efficient support. Seeking to transition into new field, leveraging these competencies to contribute effectively in new role.
Overview
1
1
year of professional experience
2
2
Certification
Work History
Desk Receptionist
Marquette University
11.2024 - Current
- Greeted and assisted visitors, ensuring a welcoming atmosphere and accurate information dissemination.
- Managed multi-line phone system, effectively handling inquiries and directing calls to appropriate departments.
- Processed incoming mail and packages, ensuring timely distribution to relevant staff members or departments.
- Resolved customer problems and complaints.
- Skillfully navigated multiple software programs simultaneously while completing data entry tasks, improving time management abilities.
- Consistently maintained a professional and welcoming environment, fostering positive first impressions for visitors.
- Developed a thorough understanding of company policies to provide informed assistance to clients as necessary.
- Maintained up-to-date knowledge of industry trends to offer relevant recommendations when applicable during client interactions.
Summer Camp Counselor
City of Jacksonville
06.2024 - 07.2025
- Supervised daily activities ensuring participant safety and engagement.
- Assisted in planning and implementing age-appropriate programs and activities.
- Fostered positive relationships among campers to promote teamwork and cooperation.
- Monitored camper behavior, addressing conflicts and encouraging positive interactions.
- Provided support during outdoor activities, ensuring all equipment was used safely.
- Maintained cleanliness and organization of camp facilities and equipment.
- Led groups of children safely through variety of camp activities.
- Managed daily operations of camp programs, ensuring smooth transitions between activities and maintaining participant engagement throughout the day.
- Communicated with families to keep parents informed on child's camp experience and address any concerns or issues.
- Administered first aid quickly to provide health and safety to campers.
Education
Bachelor of Arts - Criminology/Law Studies And Sociology
Marquette University
Milwaukee, WI05-2028
Skills
- Strong organization
- Document management
- Visitor assistance
- Organization skills
- Time management
- Customer/Client relations
- Verbal and written communication
- Phone etiquette
- Data entry
- Problem-solving
- Attention to detail
- Decision-making
- Document review
Certification
- AED
- CPR
Timeline
Desk Receptionist
Marquette University
11.2024 - Current
Summer Camp Counselor
City of Jacksonville
06.2024 - 07.2025
Bachelor of Arts - Criminology/Law Studies And Sociology
Marquette University
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