Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Micheel Gonzalez-Guzman

Bridgeton

Summary

Dynamic Lead Pharmacy Technician with extensive experience at PharMerica, excelling in pharmacy operations management and problem-solving. Proven track record in enhancing efficiency through streamlined processes and effective team collaboration. Proficient in pharmacy software and inventory control, ensuring accuracy and compliance in all aspects of medication dispensing.

Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.

Overview

5
5
years of professional experience

Work History

Lead Pharmacy Technician

PharMerica
11.2023 - Current
  • Supervised 2-3 pharmacy technicians and coordinated day-to-day assignments.
  • Helped maintain a clean and organized workspace for optimal efficiency during high-volume periods.
  • Promoted teamwork among pharmacy staff, fostering a collaborative environment for improved productivity.
  • Resolved non-routine issues like third-party billing, computer system, and customer service issues.
  • Supervised junior technicians, providing guidance on best practices in pharmaceutical processes and procedures.
  • Enhanced pharmacy efficiency by streamlining prescription processing and medication dispensing procedures.
  • Managed opening and closing duties for pharmacy.

Pharmacy Technician

Walgreen's Pharmacy
01.2021 - 11.2023
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.

Education

High School Diploma -

Bridgeton High School
Bridgeton, NJ

Skills

  • Problem-solving skills
  • Pharmacy software proficiency
  • Inventory control
  • Order verification
  • Pharmaceutical calculations
  • Insurance billing
  • Drug storage procedures
  • Pharmacy operations management
  • Advanced math skills
  • Proper labeling

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Lead Pharmacy Technician

PharMerica
11.2023 - Current

Pharmacy Technician

Walgreen's Pharmacy
01.2021 - 11.2023

High School Diploma -

Bridgeton High School

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