Michel Acevedo-Zmuda

Mission-driven executive with over 20 years of leadership experience, specializing in driving organizational success and competitive growth. Results-oriented Chief Executive Officer with over 20 years of leadership experience, specializing in driving organizational success and competitive growth. Proven track record in building high-performing teams and managing profitable operations, consistently delivering exceptional results aligned with strategic business objectives. Committed to creating a positive impact through effective leadership and a focus on sustainable growth.

• Certificate of Completion – Sexual Assault, Domestic Violence, and Cycle of Justice
• Certified – Domestic Violence 40-Hour Training
• Certificate – HR Investigations
• Certified HR Generalist, ADA, COBRA, FMLA, Paycheck Fundamentals – HR Training Center
• Narcan Certified
• QuickBooks Certification – Camden County College
• CPR Certification – Red Cross of Philadelphia

• Led Healthy Families & Communities (formerly Hispanic Family Center) through organizational transformation, rebranding the agency and reshaping its vision, direction, culture, and strategic plan to restore trust, strengthen identity in services, and expand regional impact.
• Board Collaboration & Governance
• Partnered closely with the Board of Directors to guide the organization through transition and renewal, ensuring they were fully engaged in strategic decision-making.
• Recruited, onboarded, and developed nine new board members, expanding governance capacity and strengthening fiduciary oversight.
• Established transparent reporting systems to keep the Board informed on finances, operations, and risks, enabling data-driven and mission-aligned decisions.
• Facilitated regular board retreats, strategic planning sessions, and leadership workshops, fostering unity, shared purpose, and clear alignment between governance and management.
• Strategic Planning & Vision Alignment
• Co-created and implemented a comprehensive three-year strategic plan with the Board, aligning mission, finances, and programs to ensure long-term sustainability.
• Led the agency in reshaping organizational vision, direction, and culture, moving from crisis management to proactive growth and innovation.
• Integrated the strategic plan into daily operations by developing measurable goals, accountability systems, and progress reviews, ensuring execution at every level of the agency.
• Prioritized alignment with community needs, guaranteeing that services remained mission-centered while expanding reach.
• Organizational Culture & Stability
• Guided the agency through two terms as Interim CEO (while COO) at the Board's request, implementing a Board-approved Crisis Implementation Plan that safeguarded funding and stabilized operations.
• Transformed internal culture through new communication frameworks, transparency initiatives, and staff engagement strategies that reinforced trust and morale.
• Fiscal & Operational Growth
• Reversed a budget deficit, expanded funding streams, and revived fundraising after a six-year gap, rebuilding donor confidence and corporate partnerships.
• Oversaw $4.75M operations budget and ensured compliance across multi-site programs, with strong accountability to the Board and funders.
• Programming Modernization & Community Impact
• Implemented EMR for the Mental Health Clinic and Electronic Records for Social Services, modernizing compliance, reporting, and service delivery.
• Directed facilities upgrades and program realignment by site, ensuring cost savings, operational efficiency, and alignment with mission and vision.
• Expanded corporate and community alliances with United Way, Habitat for Humanity, CamCare, Campbell's Soup, American Water, Republic Bank, and Subaru.