Michel-Ange Chaperon

Sunrise Auto Sales

Rosedale , NY

01.2021 - Current

Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Improved overall customer purchasing experiences to promote steady revenue.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Completed day-to-day duties accurately and efficiently.
Identified needs of customers promptly and efficiently.
Sparked social conversations with customers to provide friendly atmosphere and smooth shopping experience.
Listened to customer needs to identify and recommend best products and services.
Developed targeted lists and new business opportunities, accelerating sales process to achieve results.
Used CRM database to track referral and appointment data.
Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
Greeted and assisted customers to foster positive experiences.
Fostered relationships with customers to expand customer base and retain business.
Maintained accurate records of customer interactions and transactions.