Summary
Overview
Work History
Education
Skills
Timeline
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Michela Logan

Lakewood,CO

Summary

Dedicated professional with extensive experience in delivering exceptional service in high-pressure environments. Recognized for building strong customer connections and efficiently handling multiple tasks, ensuring seamless operations. Prepared to transition into a Leasing Agent role, utilizing a rich background in client engagement and problem resolution.

Overview

11
11
years of professional experience

Work History

Kavatender

Karma House
Lakewood, CO
08.2025 - Current
  • Delivered high-quality customer service in a fast-paced, high-traffic environment while maintaining a welcoming and professional atmosphere
  • Cultivated relationships with diverse customers, enhancing community engagement and inclusivity
  • Prepared and served beverages efficiently while managing multiple customer needs simultaneously
  • Addressed customer concerns to promote positive experiences and encourage repeat visits
  • Educated customers about kava products and their effects to improve understanding.

Waitress / Barista

Mel's Tiki Café
Indialantic, FL
02.2025 - 07.2025
  • Provided personalized service by addressing dietary restrictions and allergy concerns to ensure customer safety
  • Managed dine-in, walk-in, and third-party orders, ensuring high accuracy in fast-paced environment
  • Coordinated multiple responsibilities simultaneously, showcasing effective multitasking and time management
  • Maintained cleanliness and organization of workstations, supporting smooth daily operations

Bartender Assistant

Island Root Kava Bar
Melbourne, FL
05.2024 - 02.2025
  • Built strong customer relationships by delivering friendly and attentive service to a diverse client base
  • Supported daily operations by preparing beverages, restocking inventory, and maintaining a clean environment
  • Managed multiple priorities during peak hours while maintaining accuracy and efficiency
  • Trained new staff on bar procedures and customer service expectations effectively.

Waitress

New England Eatery
Melbourne Beach, FL
01.2024 - 05.2024
  • Delivered timely, professional service, addressing guest requests and resolving concerns to enhance dining experience
  • Collaborated with team members to streamline restaurant operations, contributing to improved customer satisfaction
  • Assisted with table turnover and cleaning while supporting guest service during peak periods to maintain operational flow

Waitress

Longdoggers
Indialantic, FL
01.2017 - 05.2023
  • Managed high-volume service environments with 50-150 guests per shift
  • Developed strong customer relationships, increasing repeat business and guest loyalty
  • Maintained professionalism and composure during high-pressure, fast-paced shifts
  • Trained and mentored new employees on service standards and effective communication
  • Handled cash and credit transactions with accuracy and attention to detail

Food Runner

Duffy's Sports Grill
Melbourne, FL
07.2016 - 12.2016
  • Coordinated food delivery between kitchen and front-of-house staff to ensure accuracy and efficiency
  • Assisted servers and management to ensure seamless restaurant operations
  • Ensured cleanliness and organization of service areas for optimal guest experience

Cashier / Baker

Susan's Bakery
Melbourne, FL
05.2015 - 06.2016
  • Provided friendly, solution-focused service to assist customers with orders, enhancing customer satisfaction
  • Executed detailed preparation instructions to maintain accuracy and uphold quality standards in baked goods
  • Managed inventory, sanitation, and daily operations to ensure compliance with health standards and seamless workflow

Education

High School - Honors Graduate, Dual Enrollment Program

Melbourne High School
Melbourne, FL
05-2016

Associate of Arts -

Eastern Florida State College
Melbourne, FL

Skills

  • Customer Service & Client Relations
  • Sales Support & Upselling
  • Hospitality experience
  • Cash handling
  • Time Management & Multitasking
  • Organization & Attention to Detail
  • Team Collaboration
  • Conflict resolution
  • Adaptability & Dependability

Timeline

Kavatender

Karma House
08.2025 - Current

Waitress / Barista

Mel's Tiki Café
02.2025 - 07.2025

Bartender Assistant

Island Root Kava Bar
05.2024 - 02.2025

Waitress

New England Eatery
01.2024 - 05.2024

Waitress

Longdoggers
01.2017 - 05.2023

Food Runner

Duffy's Sports Grill
07.2016 - 12.2016

Cashier / Baker

Susan's Bakery
05.2015 - 06.2016

High School - Honors Graduate, Dual Enrollment Program

Melbourne High School

Associate of Arts -

Eastern Florida State College
Michela Logan