Michela Logan
Lakewood,CO
Summary
Dedicated professional with extensive experience in delivering exceptional service in high-pressure environments. Recognized for building strong customer connections and efficiently handling multiple tasks, ensuring seamless operations. Prepared to transition into a Leasing Agent role, utilizing a rich background in client engagement and problem resolution.
Overview
11
11
years of professional experience
Work History
Kavatender
Karma House
Lakewood, CO
08.2025 - Current
- Delivered high-quality customer service in a fast-paced, high-traffic environment while maintaining a welcoming and professional atmosphere
- Cultivated relationships with diverse customers, enhancing community engagement and inclusivity
- Prepared and served beverages efficiently while managing multiple customer needs simultaneously
- Addressed customer concerns to promote positive experiences and encourage repeat visits
- Educated customers about kava products and their effects to improve understanding.
Waitress / Barista
Mel's Tiki Café
Indialantic, FL
02.2025 - 07.2025
- Provided personalized service by addressing dietary restrictions and allergy concerns to ensure customer safety
- Managed dine-in, walk-in, and third-party orders, ensuring high accuracy in fast-paced environment
- Coordinated multiple responsibilities simultaneously, showcasing effective multitasking and time management
- Maintained cleanliness and organization of workstations, supporting smooth daily operations
Bartender Assistant
Island Root Kava Bar
Melbourne, FL
05.2024 - 02.2025
- Built strong customer relationships by delivering friendly and attentive service to a diverse client base
- Supported daily operations by preparing beverages, restocking inventory, and maintaining a clean environment
- Managed multiple priorities during peak hours while maintaining accuracy and efficiency
- Trained new staff on bar procedures and customer service expectations effectively.
Waitress
New England Eatery
Melbourne Beach, FL
01.2024 - 05.2024
- Delivered timely, professional service, addressing guest requests and resolving concerns to enhance dining experience
- Collaborated with team members to streamline restaurant operations, contributing to improved customer satisfaction
- Assisted with table turnover and cleaning while supporting guest service during peak periods to maintain operational flow
Waitress
Longdoggers
Indialantic, FL
01.2017 - 05.2023
- Managed high-volume service environments with 50-150 guests per shift
- Developed strong customer relationships, increasing repeat business and guest loyalty
- Maintained professionalism and composure during high-pressure, fast-paced shifts
- Trained and mentored new employees on service standards and effective communication
- Handled cash and credit transactions with accuracy and attention to detail
Food Runner
Duffy's Sports Grill
Melbourne, FL
07.2016 - 12.2016
- Coordinated food delivery between kitchen and front-of-house staff to ensure accuracy and efficiency
- Assisted servers and management to ensure seamless restaurant operations
- Ensured cleanliness and organization of service areas for optimal guest experience
Cashier / Baker
Susan's Bakery
Melbourne, FL
05.2015 - 06.2016
- Provided friendly, solution-focused service to assist customers with orders, enhancing customer satisfaction
- Executed detailed preparation instructions to maintain accuracy and uphold quality standards in baked goods
- Managed inventory, sanitation, and daily operations to ensure compliance with health standards and seamless workflow
Education
High School - Honors Graduate, Dual Enrollment Program
Melbourne High School
Melbourne, FL05-2016
Associate of Arts -
Eastern Florida State College
Melbourne, FLSkills
- Customer Service & Client Relations
- Sales Support & Upselling
- Hospitality experience
- Cash handling
- Time Management & Multitasking
- Organization & Attention to Detail
- Team Collaboration
- Conflict resolution
- Adaptability & Dependability
Timeline
Kavatender
Karma House
08.2025 - Current
Waitress / Barista
Mel's Tiki Café
02.2025 - 07.2025
Bartender Assistant
Island Root Kava Bar
05.2024 - 02.2025
Waitress
New England Eatery
01.2024 - 05.2024
Waitress
Longdoggers
01.2017 - 05.2023
Food Runner
Duffy's Sports Grill
07.2016 - 12.2016
Cashier / Baker
Susan's Bakery
05.2015 - 06.2016
High School - Honors Graduate, Dual Enrollment Program
Melbourne High School
Associate of Arts -
Eastern Florida State College