Michele Anderson
Rhinelander,WI
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Office Assistant PST
SER-National
Rhinelander, WI
04.2024 - Current
- Greeted visitors in a professional manner and provided assistance when necessary.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Assisted in onboarding new employees by providing orientation materials and training resources.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Maintained an organized filing system of paper documents and electronic files.
- Greeted visitors, determined their needs and delivered the appropriate information.
- Managed daily office operations and maintained a clean and efficient workspace.
- Reviewed files, records and other documents to obtain information or respond to requests.
- Utilized office equipment such as printers, copiers, and fax machines efficiently.
- Assisted in the onboarding process for new hires by preparing workspaces and materials.
- Communicated with employees and employers to answer questions and address complaints.
- Maintained confidentiality of sensitive information and documents.
Elderly Caretaker
Nicolet Staffing
Rhinelander, WI
06.2017 - 05.2018
- Monitored vital signs and reported changes to medical staff.
- Administered medications according to doctor's orders.
- Encouraged independence while providing necessary assistance.
- Performed light housekeeping duties such as laundry, dusting, vacuuming.
- Collaborated with other healthcare professionals regarding patient care.
- Prepared meals and snacks according to dietary requirements..
- Responded quickly in emergency situations.
- Maintained a clean and safe environment in the home setting.
- Helped with mobility issues by providing physical support.
- Transported elderly clients to appointments or social events.
- Coordinated doctor appointments, exercise, recreation, and family visits to maintain schedule.
- Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
- Helped clients with personal needs from exercise to bathing and personal grooming.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Organized oral medications for clients following dosage and schedule requirements.
Education
Technical Diploma - Accounting
Northcentral Technical College
Wausau, WI12-2023
Small Business Bookkeeping Certificate - Accounting Technology And Bookkeeping
Northcentral Technical College
Wausau, WI05-2022
Technical Diploma - Medical Coding
Northcentral Technical College
Wausau, WI12-2019
Skills
- Call handling
- Scheduling
- Customer Service
- Spreadsheet Management
- File Maintenance
- Mail handling
- Bookkeeping
- Social media knowledge
- Verbal Communication
- File Organization
- Document Management
- Quickbooks
- Positive Attitude
- Prioritizing Work
- Data Entry
- Filing and data archiving
- Case management experience
- Knowledge of state regulations
- Workload Management
- Self Motivation
- Multitasking
Certification
- Excel Certificate
- Bookkeeping Certificate
Accomplishments
- 2 terms of Presidents List at Northcentral Technical College
- 3 Terms of High Honor Awards at NorthCentral Technical College
- 2 Gold Cord Awards (GPA 3.50 or higher} at Northcentral Technical College
Timeline
Office Assistant PST
SER-National
04.2024 - Current
Elderly Caretaker
Nicolet Staffing
06.2017 - 05.2018
Technical Diploma - Accounting
Northcentral Technical College
Small Business Bookkeeping Certificate - Accounting Technology And Bookkeeping
Northcentral Technical College
Technical Diploma - Medical Coding
Northcentral Technical College
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