Michele Beamish
Yucaipa,CA
Summary
Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team. Eager to learn new skills and advance knowledge with hands-on experience.
Overview
34
34
years of professional experience
Work History
Licensed Cosmetologist, Sales Associate
Sally’s Beauty
12.2020 - Current
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Recorded notes for future reference about customer preferences and services delivered.
- Assessed customer hair texture, treatment history, and desired outcome to determine services required.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Monitored current trends to understand fashions and better serve customer needs.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Processed payments, entering sales in register for prompt customer service.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Generated new sales leads to achieve and exceed monthly sales goals.
Hair Stylist and Permanent Makeup Tattoo Artist
LaRucheBeautyBar
01.2020 - 08.2020
- Provided excellent customer service and skin care treatments to all clients.
- Improved appearance of clients' skin through non-surgical processes.
- Meticulously maintained spa appearance and cleanliness.
- Maintained rigorous standards of sanitation and sterilization as directed by law and spa's policies and procedures.
- Developed new hair styling techniques to increase satisfaction and return customers.
Secretary
Caulking Pros
08.2019 - 08.2020
- Created and updated Excel and Google spreadsheets to track all business contracts.
- Processed accurate payroll for staff and submitted direct deposits.
- Manage all business for any and all job contracts.
- Maintained master calendar for client appointments.
- Opened, sorted and responded to routine correspondence on behalf of business leaders to facilitate communication and streamline processes.
- Completed supply orders and maintained appropriate levels of office supplies.
Hair Sylist/ Helped With Social Activities
Braswells assistant living
07.2019 - 02.2020
- Supervised front-end of salon, booked appointments and inventoried sales area.
- Selected hair colors, products and services based on customer preference and individually designed hair care plan.
- Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
Hair Stylist/Manicurist and Pedicurist
Trendsetters Hair Salon
02.1995 - 06.2002
- Selected hair colors, products and services based on customer preference and individually designed hair care plan.
- Recommended hairstyles to complement clients' facial features and bone structure.
- Cut and styled natural, artificial, colored or textured hair.
Clerk II
San Bernardino outnumbering Sheriffs Department
03.1989 - 01.1995
- Delivered excellent customer support and customer service experiences when interacting with large groups of people in busy office.
- Kept office records organized and supplies well-stocked for optimal team performance.
- Organized training materials, including user manuals.
- Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members.
Education
High School Diploma -
Yucaipa High School
Yucaipa, CASome College (No Degree) -
Fashion Institute of Design And Merchandising
Los Angeles, CASome College (No Degree) - Business Administration And Management
Crafton Hills College
Yucaipa, CACosmetologist License -
Hair Masters Institute of Cosmetology
San Bernardino, CASkills
- Vitalize
- Outstanding client care
- LED light therapy
- Microdermabrasion treatments
- Planning and coordination
- Customer service
- Communications
- Client Inquiries
- Team Training
- Professional Development
- Customer Needs Assessments
- Sales Skills
- Sales Support
- Client Service
- Services Sales
- Sales Strategies
- Customer Experience
- Customer Relations
- Balancing Daily Deposits
- Active Listening Skills
- Customer Satisfaction
- Sales Growth
- Technical Management
- Store Displays
- Administrative Support
Timeline
Licensed Cosmetologist, Sales Associate
Sally’s Beauty
12.2020 - Current
Hair Stylist and Permanent Makeup Tattoo Artist
LaRucheBeautyBar
01.2020 - 08.2020
Secretary
Caulking Pros
08.2019 - 08.2020
Hair Sylist/ Helped With Social Activities
Braswells assistant living
07.2019 - 02.2020
Hair Stylist/Manicurist and Pedicurist
Trendsetters Hair Salon
02.1995 - 06.2002
Clerk II
San Bernardino outnumbering Sheriffs Department
03.1989 - 01.1995
High School Diploma -
Yucaipa High School
Some College (No Degree) -
Fashion Institute of Design And Merchandising
Some College (No Degree) - Business Administration And Management
Crafton Hills College
Cosmetologist License -
Hair Masters Institute of Cosmetology
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