Michele Bowman
Hastings,MN
Summary
Conscientious and detail-oriented CMA offering almost 30 years experience at Allina Health/Regina clinic. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication and vaccine administration. Positive and upbeat with excellent communication skills. Multitasks and prioritizes workloads with little or no supervision. Proven history of superior performance at individual, team and organizational levels. History of working in multiple departments and enhancing patient care. Excelled in patient scheduling and management, while demonstrating compassionate care.
Overview
30
30
years of professional experience
Work History
CMA
Allina Health Clinic
12.1994 - Current
- Have helped coordinate many Flu and Covid 19 vaccine clinics.
- Worked with nursing staff to create work schedules.
- Worked with providers and patients regarding quarterly care goals.
- Have completed Basic X-ray operator and audiometry certification.
- Obtained and documented vital signs and health history for patients in clinic environment.
- Scheduled appointments.
- Assisted with clinical procedures, routine physicals and minor procedures.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Called and faxed pharmacies to submit prescriptions and refills.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Prepared lab specimens for diagnostic evaluation.
- Completed EKGs and other tests based on patient presentation in office.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Oriented and trained new staff on proper procedures and policies.
Education
Certification For Medical Assistant - Medical Assisting
Globe College of Business
St. Paul, MN01.1995
Skills
- Patient Scheduling
- Vital signs monitoring
- Patient Management
- Patient-focused care
- Indirect Patient Care
- Patient Relations
- Reliable team player
- Direct Patient Care
- Compassionate
- Maintaining confidentiality
- Electronic Health Records
- Clinical Documentation
- Compassionate caregiver
- Adaptable
Timeline
CMA
Allina Health Clinic
12.1994 - Current
Certification For Medical Assistant - Medical Assisting
Globe College of Business
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