Compassionate public health professional bringing knowledge of reportable communicable diseases and other public health issues. Several years of experience working with diverse members of the public and public health partners.
Overview
37
37
years of professional experience
1
1
Certification
Work History
Income Maintenance Specialist
Wisconsin Department Of Health Services
03.2023 - Current
Determine eligibility for Badgercare and Foodshare by reviewing clients' applications and verifying financial and non-financial requirements.
Provide customer service by answering questions and explaining program and eligibility requirements.
Process confidential documents using electronic case files.
WIR Data Quality Provider Outreach Specialist
Wisconsin Department Of Health Services
03.2022 - 03.2023
Worked with providers to correct data quality errors in the Wisconsin Immunization Registry.
Analyzed information to identify problems and worked collaboratively with leadership and providers to determine resolutions.
Responded to inquires from providers via telephone and secure email.
Contact Tracer Peer Mentor / Team Lead
Wisconsin Department Of Health Services
06.2020 - 03.2022
Onboarded newly hired contact tracers by providing educational and technical support and conducting practice case and contact interviews
Supported the maintenance of contact tracer skill sets by routinely assessing their competency, providing direction for improvement, leading training sessions and team meetings, and collaborating with leadership to develop processes and procedures.
Performed quality assurance of data by routinely reviewing Wisconsin Electronic Disease Surveillance System (WEDSS) records for accuracy and efficiency and providing corrective guidance.
Participated in work groups and conduct group trainings.
Interviewed individuals diagnosed with COVID-19 and provided them public health guidance for isolation and quarantine and instructions for contact notification.
Entered data into WEDSS.
Utilized SharePoint for sharing information.
Public Health Specialist
Independent Contractor For Central Racine County
03.2019 - 12.2019
Assisted with development and review of the local health department's policies and procedures.
Assisted with assessing the capacity and performance of the local health department using national standards to identify areas for system improvement.
Sanitarian
Central Racine County Health Department
01.2015 - 10.2018
Investigated licensed establishments for health code violations.
Applied state and local laws and statutes.
Developed solutions for compliance issues in collaboration with clients.
Coordinated with environmental health team in developing plans for prioritized initiatives.
Maintained written and electronic records.
Sanitarian
City Of Racine Health Department
11.2011 - 12.2014
Investigated licensed establishments for health code violations.
Applied state and local laws and statutes.
Developed solutions for compliance issues in collaboration with clients.
Coordinated with environmental health team in developing plans for prioritized initiatives.
Interviewed persons with reportable communicable diseases for risk assessment and for gathering contact information for contact tracing.
Counseled persons with reportable communicable diseases and provided public health guidance for treatment, infection control and prevention.
Notified contacts of their exposure and provided public health guidance for testing, treatment and prevention.
Communicated with all persons with sensitivity and respect, instilling trust and confidence for effective information exchange.
Conducted accurate data entry.
Utilized the Wisconsin Immunization Registry (WIR).
Applied federal, state and local laws and statutes.
Conducted surveillance of reportable communicable diseases by collecting and analyzing data.
Served as a liaison between the local health department, state health department and healthcare providers for disease surveillance and outbreak investigations.
Coordinated with healthcare providers for patient management.
Developed and maintained strong partnerships with community agencies including healthcare providers, human services and emergency management.
Developed and updated organization policies and procedures.
Developed educational materials.
Developed and implemented training plans for staff.
Conducted presentations to partner agencies and general public.
Administrated computer programs for communicable disease surveillance and emergency preparedness including Wisconsin Electronic Disease Surveillance System (WEDSS).
Developed, conducted and participated in emergency preparedness exercises.
Ordered supplies.
Maintained confidential patient records.
Epidemiologist
City Of Racine Health Department
05.1989 - 01.2004
Interviewed persons with reportable sexually transmitted infections for risk assessment and for gathering contact information for contact tracing.
Counseled persons with reportable sexually transmitted infections and provided public health guidance for treatment, infection control, and prevention.
Notified contacts of their exposure and provided public health guidance for testing, treatment, and prevention.
Communicated with all persons with sensitivity and respect, instilling trust and confidence for effective information exchange.
Conducted accurate data entry.
Conducted surveillance of reportable sexually transmitted infections and HIV by collecting and analyzing data.
Collaborated with healthcare providers for patient management.
Coordinated testing and treatment for sexually transmitted infections through the local clinic.
Provided testing and partner referral for HIV.
Provided prevention education through individual counseling and group presentations.
Developed and updated policies and procedures.
Developed educational materials.
Maintained confidential patient records.
Performed phlebotomy.
Medical Technologist
Veteran's Administration Hospital
10.1987 - 04.1989
Performed laboratory tests utilizing manual methods and automated technology.
Maintained confidential medical records.
Performed phlebotomy.
Education
Bachelor of Science - Medical Technology
University of Wisconsin - Parkside
Kenosha, WI
06.1987
Skills
Material development
Establishing partner relationships
Disease investigation and contact referral
Service coordination
Education and counseling
Conflict resolution
Data entry and analysis
Work remotely
Communication with diverse populations
Policy and procedure development
Certification
American Society of Clinical Pathologists (ASCP)
State of Wisconsin Department of Regulation and Licensing Registered Sanitarian
State of Wisconsin Department of Regulation and Licensing Registered Sanitarian
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