Michele Conley
Westerville,OH
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Registration Coordinator position. Ready to help team achieve company goals.
Overview
17
17
years of professional experience
Work History
Student Data Assistant
Columbus City Schools
430 Cleveland Ave Columbus, OH 43213
10.2022 - Current
- Maintained strict adherence to data privacy guidelines, safeguarding sensitive information from unauthorized access.
- Improved overall workflow efficiency through the implementation of standardized data entry procedures.
- Excellent communication skills, both verbal and written.
- Self-motivated, with a strong sense of personal responsibility.
- Coordinated with IT staff to address technical issues related to databases or software applications used in managing data assets effectively.
- Spearheaded initiatives aimed at reducing manual input errors while simultaneously improving overall quality standards concerning entered information.
- Reduced turnaround time for report generation by automating key aspects of data compilation and analysis.
Enrollment Specialist
Columbus City Schools
430 Cleveland Ave Columbus, Ohio 43213
12.2017 - 10.2022
- Served as a liaison between students, academic advisors, and financial aid offices for seamless communication during the enrollment process.
- Collaborated with cross-functional teams to develop targeted marketing campaigns for prospective students.
- Evaluated competitors' products and services to gain competitive advantage.
- Communicated effectively via telephone, email, and in person with prospective customers.
- Managed accurate recordkeeping of student information and application documents, ensuring compliance with regulations.
- Developed and implemented promotional strategies to increase customer base.
- Collected premiums on or before effective date of coverage.
- Analyzed risk factors to recommend appropriate coverage levels.
- Met with customers to provide information about available products and policies.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Self-motivated, with a strong sense of personal responsibility.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
Secretary
Columbus City Schools
430 Cleveland Ave Columbus, Ohio 43213
03.2007 - 12.2017
- Offered technical support and troubleshot issues to enhance office productivity.
- Managed filing system, entered data and completed other clerical tasks.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Entered data into system and updated customer contacts with information to keep records current.
- Maintained daily report documents, memos and invoices.
- Volunteered to help with special projects of varying degrees of complexity.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
- Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
- Assisted coworkers and staff members with special tasks on daily basis.
- Answered multi-line phone system and enthusiastically greeted callers.
- Assisted in event planning and execution for company functions such as conferences, workshops, or social gatherings.
- Developed strong working relationships with vendors to ensure timely delivery of supplies at the best possible prices.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
- Proven ability to learn quickly and adapt to new situations.
- Proved successful working within tight deadlines and a fast-paced environment.
- Worked flexible hours across night, weekend, and holiday shifts.
- Paid attention to detail while completing assignments.
- Gained strong leadership skills by managing projects from start to finish.
- Excellent communication skills, both verbal and written.
- Developed and maintained courteous and effective working relationships.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Developed strong communication and organizational skills through working on group projects.
- Self-motivated, with a strong sense of personal responsibility.
- Strengthened communication skills through regular interactions with others.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Unit Clerical Associate
OSU James Cancer Center
410 W 10th Ave, Columbus, OH 43210
09.2009 - 03.2012
- Edited documents to keep company materials free of grammar errors.
- Expedited order fulfillment processes by tracking shipments from vendors and updating purchase order statuses accordingly.
- Streamlined office processes by implementing efficient filing systems and document management.
- Maintained and updated office records, both digital and physical.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Delivered clerical support by handling range of routine and special requirements.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Assisted with onboarding of new employees.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Improved internal communication by acting as liaison between various departments during project collaborations.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked well in a team setting, providing support and guidance.
- Worked flexible hours across night, weekend, and holiday shifts.
- Excellent communication skills, both verbal and written.
- Provided professional services and support in a dynamic work environment.
- Proven ability to learn quickly and adapt to new situations.
- Paid attention to detail while completing assignments.
- Organized and detail-oriented with a strong work ethic.
- Self-motivated, with a strong sense of personal responsibility.
- Developed strong communication and organizational skills through working on group projects.
- Ensured accurate data entry and maintained up-to-date records for improved operational efficiency.
- Edited and proofread documents for accuracy and completeness.
- Maintained strict confidentiality when handling sensitive information, ensuring compliance with company policies.
Education
Certification - Medical Transcription, ICD Coding
Technology Education College
288 South Hamilton Rd. Columbus, OH 43213-208710.1988
High School Diploma -
Linden McKinley High School
1320 Duxberry Ave, Columbus, OH 4321105.1987
Skills
- Reception duties
- Office Administration
- Medical Records Management
- Appointment Scheduling
- Record preparation
- Data Recording
- Clerical Support
- Document Review
- Filing and data archiving
- Customer Relationship Management (CRM)
- Patient Charting
- Problem-Solving
- Data Entry
- Creative Thinking
- Multi-line phone proficiency
- Dedicated Team Player
- Flexible and Adaptable
- Information Processing
- 55 wpm Typing Speed
- Record Sorting and Filing
- Scheduling appointments
- Mail handling
- Medical Terminology
- Scheduling
- Administrative Support
- Faxing Documents
- Positive Attitude
- Data Entry and 10-Key
- Scheduling Meetings
Timeline
Student Data Assistant
Columbus City Schools
10.2022 - Current
Enrollment Specialist
Columbus City Schools
12.2017 - 10.2022
Unit Clerical Associate
OSU James Cancer Center
09.2009 - 03.2012
Secretary
Columbus City Schools
03.2007 - 12.2017
Certification - Medical Transcription, ICD Coding
Technology Education College
High School Diploma -
Linden McKinley High School