Michele Conroy
Work Preference
Summary
Efficient office assistant with several years of experience answering high-volume calls and in-person inquiries. Diligent, respectful attitude to dealing with clients and colleagues. Flexible and hardworking approach to streamlining internal processes.
Overview
5
5
years of post-secondary education
17
17
years of professional experience
Work History
Office Assistant 1
Capital District Psychiatric Center
Albany
11.2023 - Current
- Checking visitors in with an easy lobby system.
- Distributed and filed emails systematically to maintain .
- Executed various tasks to assist the safety department.
- Special projects and duties to help other departments as time permits.
- Familiarize with Excel power point and Microsoft word and some Microsoft office.
- Assisted in maintaining a clean and organized office environment.
- Maintained an organized filing system of paper documents and electronic files.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
- Customer service
Office Assistant 1
Capital District Psychiatric Center
Albany
11.2023 - Current
Volunteer Firefighter
Volunteer Fire Department
Watervliet
12.2009 - Current
- Responded to emergency calls and provided timely firefighting assistance.
- Conducted fire safety inspections in community buildings and residences.
- Operated firefighting equipment during training drills and emergency situations.
Certified Nursing Assistant
Glendale Nursing Home
Schenectady
08.2016 - 11.2023
- Provided personal care to residents with compassion and respect.
- Assisted nursing staff with daily medical procedures and patient assessments.
- Maintained cleanliness and safety of resident living areas and common spaces.
- Documented patient information accurately in medical records systems.
- Communicated effectively with residents, families, and healthcare team members.
- Responded quickly to emergency situations involving sudden illness or injury.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
Education
Associate of Applied Science - Culinary Arts
Suny Cobleskill
Cobleskill, NY 08.2000 - 05.2005
Skills
- Microsoft Excel
- Data entry
- Office organization
- Document management
Affiliations
Volunteer Firefighters Maplewood fire department.
Languages
English
Professional
Timeline
Office Assistant 1
Capital District Psychiatric Center
11.2023 - Current
Office Assistant 1
Capital District Psychiatric Center
11.2023 - Current
Certified Nursing Assistant
Glendale Nursing Home
08.2016 - 11.2023
Volunteer Firefighter
Volunteer Fire Department
12.2009 - Current
Associate of Applied Science - Culinary Arts
Suny Cobleskill
08.2000 - 05.2005