Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Michele  Culligan

Michele Culligan

Marion ,IL

Summary

Dynamic and dedicated waitress with a proven track record at Red Lobster, excelling in customer service and strong multitasking abilities. Recognized for maintaining a clean and welcoming environment while effectively collaborating with team members to enhance guest experiences. Adaptable in high-pressure situations, ensuring timely order fulfillment and guest satisfaction.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Waitress

Red Lobster
Marion Illinois
01.2020 - Current
  • Provided exceptional customer service by promptly taking orders and addressing guest inquiries.
  • Assisted in maintaining cleanliness and organization of dining area to enhance guest experience.
  • Collaborated with kitchen staff to ensure timely food delivery and accurate order fulfillment.
  • Adapted quickly to changing restaurant environments during peak hours to support team efficiency.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.

Education

Occupational Therapist Assistant

Siccm John A Logan College
Carterville, IL
05.2019

Physical Therapist Assistant

Southern Illinois University, Carbondale
Carbondale, IL
05.2017

GED - General Studies

John A Logan College
Carterville, IL
05.2013

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Team collaboration

Certification

Illinois basset certification

Timeline

Waitress

Red Lobster
01.2020 - Current

Occupational Therapist Assistant

Siccm John A Logan College

Physical Therapist Assistant

Southern Illinois University, Carbondale

GED - General Studies

John A Logan College