Michele Di Turi

• Supervised daily operations to ensure efficient workflow and adherence to quality standards.
• Trained and mentored staff on operational procedures and customer service excellence.
• Implemented inventory management practices, reducing waste and improving stock accuracy.
• Developed training materials to support onboarding of new team members, fostering a cohesive work environment.

• Supervised daily operations to ensure efficient workflow and team coordination.
• Trained and mentored new staff on company policies and customer service standards.
• Implemented inventory management practices to reduce stock discrepancies.
• Resolved customer complaints effectively, enhancing overall satisfaction rates.

• Supervised bar staff to ensure compliance with service standards and safety regulations.
• Developed and implemented efficient workflows to enhance speed of service during busy shifts.
• Monitored daily sales reports to identify trends and inform staffing decisions for upcoming shifts.
• Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements..

Publications:

• Los avatares de Bacadh (Spanish) - La Pereza Ediciones (2020).
• The Vassals of Bacadh (English) - La Pereza Ediciones (2020).
• El hogar del seudónimo (Spanish) - Ediciones Daimon (2025).
• The Psedonym´s Home (English) - Ediciones Daimon (2025).