Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Michele Dominguez

Yuma,AZ

Summary

Successful human resource candidate with expertise in employee recruitment, training and payroll management. Adept at building and maintaining positive relationships with employees and management. Strong organizational skills and committed to adhering to relevant laws and regulations.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Branch Administrator

Rain for Rent
08.2022 - 03.2023
  • Performed banking, business administration and financial tasks to guarantee five-star service for clients.
  • Prepared internal and regulatory financial reports, balance sheets and income statements.
  • Established internal audit procedures to validate and improve accuracy of financial reporting.
  • Utilized financial software to prepare consolidated financial statements.
  • Completed filings and upheld strict compliance with regulatory agencies and supervisors.
  • Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
  • Resolved various issues impacting sales management and business operations.
  • Oversaw branch team consisting two customer service representatives.
  • Maintained office supplies and equipment to support team productivity.
  • Consulted with customers to resolve basic issues or direct to correct staff member.
  • Managed accounting functions such as invoicing customers, writing checks and reconciling accounts.
  • Composed professional business correspondence, emails, meetings notes and other documents.
  • Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.

Office Manager

Rise Services Inc
07.2019 - 08.2022
  • Tracked office supplies and restocked low items to keep team members on-task and productive.
  • Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
  • Scheduled conference rooms, prepared agendas, and maintained calendars to prepare for meetings and events.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Oversaw maintenance of office facilities and equipment by collaborating with and inspecting work of repair contractors.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Identified opportunities to streamline processes and improve office operations and efficiency.
  • Coordinated office events, seminars and meetings for staff and clients.
  • Organized and updated databases, records and other information resources.
  • Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
  • Managed supervisor itinerary and appointments and streamlined scheduling procedures.
  • Cultivated strong relationships with vendors and partners supporting administrative operations.
  • Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
  • Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
  • Created and implemented forward-thinking initiatives to improve employee engagement.
  • Reduced process gaps while supervising employees to achieve optimal productivity.

Human Resources Generalist

WACOG
11.2018 - 03.2019


  • Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
  • Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
  • Implemented and supervised orientation procedures for new hires.
  • Facilitated criminal background check process for new hires.
  • Conducted career fairs, screened resumes and interviewed applicants to build candidate pipelines and enhance company culture.
  • Explained and administered medical insurance, disability and flexible spending accounts.
  • Collaborated with payroll to complete and upload pay data and worked with managers to support proper wage and hour compliance.
  • Processed unemployment claims and acted as company representative at unemployment hearings.
  • Managed change through open communication for addressing employee concerns, allowing for different opinions and publicizing new strategies.
  • Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
  • Oversaw and managed hiring process and assisted human resources.
  • Briefed job applicants regarding responsibilities, benefits and schedules to provide information regarding job specifications and logistics.

Human Resources Specialist

Horizon Health and Wellness
06.2015 - 11.2018
  • Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
  • Reviewed and screened applicant resumes to identify qualified candidates.
  • Resolved employee complaints and grievances successfully through mediation and collaboration.
  • Oversaw and managed hiring process and assisted human resources.
  • Briefed job applicants regarding responsibilities, benefits and schedules to provide information regarding job specifications and logistics.
  • Planned and managed recruitment activities for new hires using strategic personnel, staffing, and position management practices.
  • Developed and maintained positive relationships with external vendors, insurance providers and benefits administrators to establish trust and rapport.
  • Conducted workplace compliance training to reduce liability risks and operate effectively.
  • Administered employee benefits programs and assisted with open enrollment.
  • Collaborated with managers to identify and address employee relations issues.
  • Advocated for staff members, helping to identify and resolve conflicts.
  • Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
  • Completed human resource operational requirements by scheduling and assigning employees.
  • Interviewed candidates and conducted background checks and verification.
  • Managed and motivated employees to be productive and engaged in work.

Human Resources Recruiter

Cocopah Indian Tribe
11.2012 - 12.2014


  • Recruited talented, diverse and qualified candidates for employment.
  • Developed tools to help individual departments and business units achieve goals in fostering culture of diversity and inclusion.
  • Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
  • Managed full-cycle recruiting process for applicants to promote smooth and positive onboarding experience.
  • Oversaw and managed on-boarding processes and programs to successfully integrate new, transferred and promoted employees.
  • Conducted candidate interviews and performed background checks and verification.
  • Maintained thorough understanding and knowledge of hiring practices, recruitment strategies and staffing industry trends.
  • Created internal posting and advertisements while overseeing employment website.
  • Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
  • Facilitated interview and hiring discussions with interviewers and hiring managers and maintained reports and performance metrics to generate outcomes.
  • Collaborated with internal teams to continuously improve recruitment processes and execute as efficiently as possible.
  • Helped set up medical, dental and life insurance benefits to facilitate employee on-boarding process.
  • Collaborated with managers to identify and address employee relations issues.
  • Improved office efficiency by effectively managing internal communications and correspondence.
  • Administered employee benefits programs and assisted with open enrollment.

Education

Bachelor of Science - Business Administration

Northern Arizona University
Yuma, Arizona
12.2022

Associate of Arts - General Studies

Arizona Western College
Yuma, Arizona
05.2020

Skills

  • Motivational Techniques
  • Senior Leadership Support
  • Administering Payroll
  • Training and Development
  • Excellent Multitasking Abilities
  • Microsoft Office
  • Meeting Coordination and Support
  • Payroll and Benefits Administration

Certification

Current State of Arizona Notary Current Arizona State Level 1 Fingerprint card / IVP Fingerprint Card Efficient in complete Microsoft Office and WordPerfect Type 40+ WPM Certified Direct Care Worker Trainer De-Escalation Trainer Certified Substitute Teacher

Timeline

Branch Administrator

Rain for Rent
08.2022 - 03.2023

Office Manager

Rise Services Inc
07.2019 - 08.2022

Human Resources Generalist

WACOG
11.2018 - 03.2019

Human Resources Specialist

Horizon Health and Wellness
06.2015 - 11.2018

Human Resources Recruiter

Cocopah Indian Tribe
11.2012 - 12.2014

Bachelor of Science - Business Administration

Northern Arizona University

Associate of Arts - General Studies

Arizona Western College

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Michele Dominguez