Jesus Cuevas
Oak Brook,IL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
29
29
years of professional experience
Work History
Sales Branch Manager
MLD
04.2022 - Current
- Built relationships with customers and community to establish long-term business growth.
- Maintained involvement in community affairs to foster and promote favorable bank image and public trust.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
Senior Loan Officer
Caliber Home Loans
04.2021 - 04.2022
- Submitted loan applications to underwriter for verification and recommendations.
- Originated, reviewed, processed, closed, and administered customer loan proposals.
- Developed and maintained relationships with local real estate agents.
- Reviewed and edited loan agreements to promote efficiency and accuracy.
- Utilized risk management strategies to attain high loan approval rates.
- Developed strong relationships with customers through high levels of customer service.
- Increased sales 100%
Mortgage Loan Originator
Stearns Lending LLC
07.2017 - 04.2021
- Updated borrowers through each step of loan application, approval and closing processes while remaining attentive to customer needs.
- Worked with underwriters to fix application problems and resolve issues.
- Explained different types of loans pertaining to client situations.
- Prepared documents for customers, submitting and overseeing through each step of closing process.
- Interviewed applicants to assess loan requirements before suggesting offers.
- Collaborated with sales agents, financial planners and accountants to attract clients and enhance beneficial partnerships.
Sergeant
United States Marine Corps
07.1994 - 06.2005
- Researched and maintained current knowledge of security trends and technologies to apply best practices and strategies.
- Monitored and evaluated performance of security personnel to identify weaknesses and provide feedback for improvement.
- Adhered to strict protocols and followed orders while conducting operational missions.
- Trained personnel to improve performance and attain mission-ready status.
- Protected and guided personnel under command, maintaining safety, well-being, and mission readiness.
- Developed and maintained positive relationships with staff in unit and in other units.
- Handled administrative requirements, maintained records and submitted operational reports.
Education
Bachelor of Arts - Communication, Law Enforcement
Northeastern Illinois University
Chicago, IL12.1999
Skills
- Networking Events
- Motivational Leadership
- Branch Management
- Motivational Techniques
- Employee Coaching
- Increasing Sales
- Outreach Initiatives
- Client Relations
- Professional Relationships
- Team Development
- Analytical and Critical Thinking
- Sales Development
Accomplishments
- Repeatedly commended by superiors for excellent customer service.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Branch Manager
MLD
04.2022 - Current
Senior Loan Officer
Caliber Home Loans
04.2021 - 04.2022
Mortgage Loan Originator
Stearns Lending LLC
07.2017 - 04.2021
Sergeant
United States Marine Corps
07.1994 - 06.2005
Bachelor of Arts - Communication, Law Enforcement
Northeastern Illinois University