Summary
Work History
Education
Skills
Interests
Timeline
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Michele Doss

Eugene,OR

Summary

Dynamic Customer Service Representative with a proven track record at Dominos Pizza Inc., excelling in conflict resolution and fostering customer loyalty. Proficient in active listening and critical thinking, I helpfully coached new hires, which lead to enhancing team performance and ensuring consistent service excellence. Committed to accountability and delivering tailored customer experiences.

I am Friendly and empathetic with great communication skills, dedicated to providing outstanding service and support. I have a solid understanding of how to resolve conflict , along with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.

Work History

Customer Service Representative

Dominos Pizza Inc.
03.2024 - 07.2024
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Responded to customer requests for products, services, and company information.


  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Collaborated with team members to develop best practices for consistent customer service delivery.
  • Provided coaching and mentoring to new hires, contributing to their successful integration into the team.

Education

Bachelor of Arts -

University of Oregon
Eugene, OR
06-2028

High School Diploma -

Northfield High School
Denver, CO
05-2024

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Punctuality
  • Responsibility
  • Accountability
  • Open minded
  • Friendly

Interests

  • Crafting and DIY Projects
  • Exploring various forms of art, such as crocheting, , and [activity 3], to nurture creativity and personal growth
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Graphic Design
  • Drawing and Painting

Timeline

Customer Service Representative

Dominos Pizza Inc.
03.2024 - 07.2024

Bachelor of Arts -

University of Oregon

High School Diploma -

Northfield High School
Michele Doss