Michele Draper
Petersburg,FL
Summary
Outgoing Coordinator with experience overseeing multiple tasks and managing employees successfully. Hardworking professional committed to providing outstanding customer service and assistance.
Overview
39
39
years of professional experience
Work History
Utility/Rental Services Coordinator/Medicaid Eligibility Specialist
AARP/Daystar Life Center
03.2015 - Current
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
- Used job-related software to draft and finalize written correspondence and documentation.
Nursing Administrator/Recruitment Officer
Amenity Care Inc
10.2002 - 10.2014
- Collaborated with interdisciplinary teams to optimize resident care outcomes and promote a holistic approach to healthcare.
- Coordinated staff schedules to maintain optimal staffing levels throughout the facility while minimizing overtime costs.
- Ensured regulatory compliance by conducting internal audits and addressing areas of improvement promptly.
- Facilitated smooth transitions between shifts by ensuring proper handover procedures were followed consistently.
ER /Staff RN
Cook County Hospital
07.1985 - 12.2000
- Utilized critical thinking skills to make quick decisions in high-pressure situations, prioritizing patient needs and addressing emergent issues promptly.
- Monitored vital signs, lab results, and other indicators to detect changes in patients'' conditions promptly.
- Served as a preceptor for new nurses, sharing knowledge, expertise, and best practices to improve their skills and confidence.
- Participated in unit-based quality improvement initiatives focused on enhancing patient outcomes through process improvements.
Education
Bachelor of Science - Nursing Science
Northwestern University
Evanston, IL05.1983
Skills
- Customer Service
- Data Entry
- Work Planning and Prioritization
- Relationship Building
- MS Office
Timeline
Utility/Rental Services Coordinator/Medicaid Eligibility Specialist
AARP/Daystar Life Center
03.2015 - Current
Nursing Administrator/Recruitment Officer
Amenity Care Inc
10.2002 - 10.2014
ER /Staff RN
Cook County Hospital
07.1985 - 12.2000
Bachelor of Science - Nursing Science
Northwestern University
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