Michele Dutchess
Clearwater,FL
Summary
Influential Insurance Sales Agent with 10 years of experience customizing insurance programs, explaining features and advantages and developing successful marketing strategies. Motivated professional possessing exceptional multitasking, organizational and time management abilities. Expertise in customer relationship management, prospecting and sales. Proficient in Sunfire, SalesRadix, Healthcare.gov, Medicare.gov and Convoso.
Client-focused Broker with in-depth knowledge of industry marketing tools to provide proper exposure to clients' properties. Over 14 years of hands-on experience buying and selling commercial and residential properties. Adept at tracking clients' needs and explaining available options. Proficiency with MLS and CRM.
Overview
15
15
years of professional experience
Work History
Insurance Sales Agent
Bankers Hill Insurance
Tampa, FL
07.2021 - Current
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases and cold calling.
- Customized existing insurance programs to suit individual client needs by analyzing specific requirements.
- Handled approximately 2500 outbound and inbound sales-related calls per week to qualify individuals interested in purchasing insurance coverage.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
Licensed Insurance Broker
Dutchess Insurance Group
Las Vegas, NV
11.2012 - Current
- Spent ample time with each customer, verbally reviewing and explaining documents for client comprehension.
- Customized existing insurance programs to suit individual client needs by analyzing specific requirements.
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases and cold calling.
- Sold medical, medicare, life and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
Medicare Sales Agent
Insure Me
Allentown, PA
07.2020 - 11.2021
- Collected, analyzed and validated agency commissions..
- Conducted annual reviews of existing policies to update information.
- Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations.
- Utilized direct marketing strategies such as mailings and phone contracts to approach potential clients and increase sales by 50%.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Increased customer satisfaction by resolving Product and Carrier issues.
New Home Sales
CalAtlantic Homes/Ryland Homes
Las Vegas, NV
10.2014 - 12.2018
- Liaised between home buyers and sellers, totaling over $10,500,000 plus in sales.
- Sold New Home properties in various price ranges and locations throughout Clark County, NV , employing knowledge of single family, town homes, condo real estate, local markets and overall availabilities.
- Worked closely with clients to facilitate appropriate loans, inspections and credit reports.
Education
Bachelor of Science - Sales And Marketing
University of Phoenix
Tempe, AZ12.2024
Skills
- Policyholder Communication
- Insurance Policy Sales
- Insurance Program Analysis
- Service-Oriented
- Persuasive Negotiation
- Critical Thinking
- Client Prospecting
- Marketing Strategy Development
- Insurance Customization
- CRM Software
- Property and Casualty Insurance Sales
- New Agent Training
- Regulatory Requirements
- Licensing Requirements
Accomplishments
Achieved Best of Sales Award for AEP 2019
Affiliations
Vice President Serendipity Homeowner's Association
Florida Manufactured Home Organization
One Hope Non-Profit
Woman's Junior League of Nevada
License Information
Health and Life License in the following States:
NPN# 16831759
Licensed In: AR,AZ,CA,CO,FL,GA,ID,IA,IL,KS,LA,MI,MS,MT,NC,NE,NM,OH,OK,PA,SC, TN,TX, VA
Property and Casualty License in the following States:
NPN# 16831759
Licensed In: AK, AL, AR, AZ, CA, CO, CT, DE, GA, HI, IA, ID, IL, IN, KS ,KY ,LA, MD, ME, MI, MN ,MO, MS, MT, NC, ND, NE, NH, NJ, NM, NY, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI, WV, WY
Currently studying for FL
Real Estate
Currently studying for FL.
Timeline
Insurance Sales Agent
Bankers Hill Insurance
07.2021 - Current
Medicare Sales Agent
Insure Me
07.2020 - 11.2021
New Home Sales
CalAtlantic Homes/Ryland Homes
10.2014 - 12.2018
Licensed Insurance Broker
Dutchess Insurance Group
11.2012 - Current
Bachelor of Science - Sales And Marketing
University of Phoenix
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