Michele Fritz
Commerce,CA
Summary
Dynamic leader with a proven track record at Burger King, excelling in performance monitoring and motivational leadership. Successfully streamlined operations, enhancing efficiency and reducing costs. Developed impactful training programs, fostering team development and accountability. Adept in Microsoft Office Suite, driving strategic initiatives that significantly improved customer satisfaction ratings.
Knowledgeable [Desired Position] with strong background in team leadership and coordination. Successfully facilitated seamless operations, ensuring timely completion of team objectives. Demonstrated proficiency in conflict resolution and effective communication.
Experienced with team leadership and coordination. Utilizes effective communication and conflict resolution to maintain team harmony. Track record of enhancing team performance and achieving operational goals.
Overview
46
46
years of professional experience
1
1
Certification
Work History
Assistant Team Leader
TACG
06.2016 - 10.2025
- Led team in achieving project milestones through effective delegation and resource allocation.
- Developed training materials to enhance team members' skills and knowledge retention.
- Streamlined communication processes, improving collaboration between departments
- Facilitated team meetings to identify challenges and generate actionable solutions for workflow improvements.
- Generate training sheets and reports
- Facilitated communication between departments to improve collaboration and workflow.
General Manger
Burger King
07.2009 - 06.2016
- Directed daily operations, ensuring compliance with health and safety standards.
- Implemented cost-control measures to optimize food and labor expenses.
- Trained and mentored management team to enhance leadership skills.
- Analyzed sales data to identify trends and adjust operational strategies accordingly.
- Developed and executed marketing initiatives to increase customer engagement.
- Oversaw inventory management, reducing waste through effective stock control practices.
- Fostered a positive work environment, enhancing staff morale and retention rates.
District Manager
Wendy's (FSMC)
02.1998 - 07.2009
- Led operational strategies to enhance service delivery across multiple locations.
- Streamlined training programs, improving staff onboarding and retention rates.
- Developed and implemented performance metrics to drive accountability and efficiency.
- Collaborated with cross-functional teams to optimize inventory management processes.
- Analyzed sales data to identify trends and adjust marketing strategies accordingly.
- Established best practices for customer service, resulting in increased satisfaction ratings.
- Mentored district staff, fostering leadership skills and promoting career development opportunities.
General Manager
Burger King
06.1979 - 02.1998
- Streamlined operational processes to enhance efficiency and reduce costs.
- Led cross-functional teams in strategic planning and execution of business initiatives.
- Developed and implemented training programs for staff development and performance improvement.
- Oversaw budgeting, forecasting, and financial reporting to ensure fiscal responsibility.
- Established performance metrics to evaluate team effectiveness and operational success.
Education
High School Diploma -
Rockledge High School
Rockledge, FL06-1981
Skills
- Performance monitoring
- Microsoft Office Suite
- Motivational leadership
- Epic systems
- Program support
Accomplishments
- Documented and resolved [Issue] which led to [Results].
- Supervised team of 11 staff members.
- Supervised team of 11 staff members.
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- Trainer, Burger King, Wendy's,TACG - 1982-Present
- Training - [Timeframe]
- Trainer License - 1982-2025
Languages
English
Timeline
Assistant Team Leader
TACG
06.2016 - 10.2025
General Manger
Burger King
07.2009 - 06.2016
District Manager
Wendy's (FSMC)
02.1998 - 07.2009
General Manager
Burger King
06.1979 - 02.1998
High School Diploma -
Rockledge High School