Michele Gomez
Austin,TX
Summary
Detail-oriented Accounts Receivable Specialist with extensive experience in managing invoicing, cash applications, and financial disputes. Expertise in problem-solving, financial reporting, and data analysis. Enhanced workflows and improved cash flow through the implementation of efficient payment systems, resulting in expedited invoice payments.
Overview
24
24
years of professional experience
Work History
AR Representative
SPFM/Real Value Products Corp
12.2023 - Current
- Gather credit reports for existing and new customers as needed.
- Use Slack, email, phone to communicate with operations, scheduling, verifying and approving orders to be shipped daily.
- I process payments, and provide customer service via email, fax, mail and phone.
Order Processor
Interior Logics Group Inc.
08.2022 - 09.2023
- Input orders with the provided data, simultaneously in multiple databases with accurate fees and materials, and measurements, scheduled for a timely completion date for the homes to be completed.
- Remote position
Customer Service Rep/Accounts Receivables Rep
Bioo Scientific at PerkinElmer
Austin, Texas
08.2012 - 04.2022
- Input daily sales orders, simultaneously into multiple databases, processed payments, applied fees, and created daily invoices.
- Provided monthly records/statements, managed collections on past due accounts using QuickBooks and provided banking reports for credit card processing.
- Provided professional customer service via phone and email.
- Supervisor: Cindy Durand (512) 751-3897
Environmental Specialist III
Texas Department of State Health Services
Austin, Texas
04.2006 - 06.2010
- Assistant to Manager, supervising seven employees, interpreting division policies and procedure, and recommending appropriate solutions.
- Prepare reports, compose, format distribute, research, and analyze processing and maintaining data in various spreadsheets also process enforcement issues, dictating daily duties, and maintaining the hard copy program files.
- Ordered office supplies for our department, daily data entry on Asbestos, Lead and Mold Demolition/Renovation Notifications submitted to our department, working with moderate latitude utilizing initiative, independent judgment by providing leadership and guidance to others, by overseeing the daily upcoming issues and providing customer service to the public.
Office Admin
IM Painting LLC.
Austin, Texas
09.2004 - 03.2006
- Assist office manager, provide customer service, scheduling appointments, creating bids, data entry, and filing.
- Providing statistical data and records maintenance.
- Contact with potential customers and contractors providing positive customer service.
Office Manager
Andy Howard's Pest Control Inc.
Austin, Texas
05.2002 - 08.2004
- Maintained office operations, processed daily bank deposits at two banks, and prepared payroll and financial reports using Peachtree Accounting Software.
- Included maintaining the office, daily bank deposits for our company at two different banks, processing the company payroll and financial daily, monthly, & yearly reports using Peachtree Accounting Software.
- I prepared proposals for the other company's bids, processed invoices for our customers and managed accounts payables and receivables.
- Collaborated with employees on HR procedures, managed scheduling, and delivered customer service to all clients.
- Oversaw daily operations under general manager, including customer billing and handling daily deposits.
- Reconciling petty cash requests, determining requirements met for qualified financial assistance.
Education
High School Graduate -
William B. Travis High School
Skills
- Access
- Microsoft Office
- Outlook
- Excel
- Word
- Teams
- Slack
- Sage/MAS
- QuickBooks
- Peachtree
- BOX
- Moraware
- SAP
- SupplyPro
Timeline
AR Representative
SPFM/Real Value Products Corp
12.2023 - Current
Order Processor
Interior Logics Group Inc.
08.2022 - 09.2023
Customer Service Rep/Accounts Receivables Rep
Bioo Scientific at PerkinElmer
08.2012 - 04.2022
Environmental Specialist III
Texas Department of State Health Services
04.2006 - 06.2010
Office Admin
IM Painting LLC.
09.2004 - 03.2006
Office Manager
Andy Howard's Pest Control Inc.
05.2002 - 08.2004
High School Graduate -
William B. Travis High School