Michele Gonzales
Fischer
Summary
Dynamic sales associate manager with a proven track record at Mr. Starch, excelling in customer engagement and team leadership. Enhanced sales techniques, resulting in increased customer satisfaction. Proficient in Salesforce, I foster a collaborative environment while ensuring operational efficiency and high-quality service. Committed to driving results and mentoring teams for success.
Ability to work as a team as well as individually. Respectful and willing to follow directions from my superiors.
Overview
11
11
years of professional experience
Work History
Sales Associate Manager
Mr. Starch/Wimberley Quality Cleaners
Wimberley, TX
06.2022 - Current
- Supervised daily operations, ensuring efficient workflow and high-quality customer service.
- Trained and mentored new sales associates, enhancing team performance and product knowledge.
- Developed and implemented strategies to improve sales techniques, boosting customer engagement.
- Analyzed sales data to identify trends, informing inventory management and promotional efforts.
- Greeted customers in a friendly and responsive way.
- Provided prompt customer service by guiding customers during the intake process.
- Processed deposits and handled cash balances accurately.
- Maintained a professional environment.
- Handled customer issues promptly and efficiently.
- Ability to work in a fast paced and busy environment.
Bakery Manager
Redbud Cafe
Blanco, TX
08.2018 - 03.2020
- Assisted in daily bakery operations, ensuring efficient workflow and product quality.
- Maintained cleanliness and organization of the work area, adhering to health standards and safety protocols.
Administrative Assistant
Evergreen RV Center
New Braunfels, TX
09.2015 - 09.2017
- Developed and maintained filing systems, enhancing document retrieval processes and organizational efficiency.
- Financial Assistant working with lenders and creating contracts for customers.
- Maintaining accuracy and efficiency with every transaction.
Education
No Degree - English
Warren County Community College
New JerseySkills
- Customer engagement
- Salesforce proficiency
- Sales team leadership
- Excellent Customer Service Skills
Timeline
Sales Associate Manager
Mr. Starch/Wimberley Quality Cleaners
06.2022 - Current
Bakery Manager
Redbud Cafe
08.2018 - 03.2020
Administrative Assistant
Evergreen RV Center
09.2015 - 09.2017
No Degree - English
Warren County Community College