Michele Hall
Trinity,NC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Shipping Manager
NC Moulding
02.2013 - 01.2024
- Streamlined shipping processes by implementing efficient packing and tracking systems.
- Reduced order errors with thorough quality control checks before dispatching shipments.
- Negotiated favorable freight rates with carriers, leading to reduced transportation costs.
- Developed strong relationships with suppliers and carriers, ensuring timely delivery of shipments.
- Coordinated international shipments by researching customs regulations and preparing necessary documentation.
- Enhanced customer satisfaction by resolving shipment issues promptly and professionally.
- Collaborated with sales team to ensure accurate order fulfillment and timely delivery of priority shipments.
- Prepared shipping documents and invoices, processed payments, and fielded client questions.
- Determined most cost-effective procedures and routes for shipments.
- Implemented inventory management software to monitor stock levels and prevent product shortages.
Invoice Clerk
NC Moulding
02.2013 - 01.2024
- Improved invoice processing efficiency by implementing an organized filing system and streamlining data entry tasks.
- Reduced invoice discrepancies by thoroughly reviewing purchase orders, contracts, and receipts before billing clients.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving billing disputes with diplomacy and professionalism.
- Supported the accounts receivable team in expediting payments through timely follow-ups on outstanding invoices.
- Assisted in month-end closing procedures by preparing detailed reports of outstanding invoices and payment statuses for management review.
- Reduced errors in billing statements by conducting regular audits of client accounts and meticulously verifying all charges.
Education
Associate of Applied Science - Radiologic Technology
Forsyth Technical Community College
Winston-salem, NC08.1982
Skills
- Shipment Processing
- ERP Reporting
- Invoice Verification
- Verbal and Written Communication
- Inventory Auditing
- Invoicing Understanding
- Shipping Documentation
- Microsoft Excel
- Shipment Receiving
- Freight Negotiation
- Customer Service
- Materials Inspections
- Attention to Detail
- Data Entry Accuracy
- Time Management
- Microsoft Office Proficiency
- Accounts Payable Knowledge
- Payment Tracking
- Invoice Processing
Timeline
Shipping Manager
NC Moulding
02.2013 - 01.2024
Invoice Clerk
NC Moulding
02.2013 - 01.2024
Associate of Applied Science - Radiologic Technology
Forsyth Technical Community College
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