Michele Justice
Mesa,AZ
Summary
Seeking to use my years of experience as a MASSAGE THERAPIST to contribute to the success of East Valley Hospice.
Professional with comprehensive background in therapeutic practices, equipped to deliver exceptional client care. Proven ability to tailor treatments to individual needs, enhancing client satisfaction and overall well-being. Highly collaborative team player known for adaptability and results-driven approach, excelling in dynamic environments. Proficient in various massage techniques and maintaining serene, client-focused atmosphere.
Professional therapist with solid experience and strong commitment to delivering top-tier results. Skilled in various massage techniques, pain management, and client wellness. Known for collaboration, adapting to changing needs, and achieving client satisfaction. Reliable, with focus on creating serene and therapeutic environment.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Small Business Owner
My Michele Massage
02.2016 - Current
- All operations of a small business including, research, filing documents with the State, securing and preparing physical establishment.
- Place orders to stock merchandise and handle receiving of products, create an online / community marketing campaign, manage billing, payroll, scheduling, reports, email, inventory, and maintain clientele book and records.
- Schedule, develop, and guide private massage / yoga appointments.
- Create, deliver and provide a learning experience to meet customer satisfaction and fulfill their expectation.
- Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
- Participated actively in local community events or organizations as a way to give back while expanding brand visibility and credibility.
Server/ Bartender
The American Legion
11.2020 - Current
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- This skill involves active listening, empathy, and problem-solving to ensure a positive dining experience, fostering customer loyalty and satisfaction.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Served food and beverages promptly with focused attention to customer needs.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Manager
Denny’s Mountain Range Franchise
09.2011 - 08.2014
- As a restaurant manager, I was responsible for the supervision of approximately 15 - 20 crew members, providing proper execution of the restaurant operations, to ensure guests have a great dining experience and uphold service and quality brand standards.
- Additionally, my responsibilities include focus on employee selection and retention, continuous operational improvement, understanding profit and loss statements, operating plans, and costs.
Small Business Owner
YogA AgoY
06.2009 - 09.2011
Food Server
Daily Grill
07.2005 - 07.2008
Education
Massage Therapy -
Southwest Institute of Healing Arts (SWIHA)
Tempe, AZ01.2016
Yoga Therapy - 800
Southwest Institute of Healing Arts (SWIHA)
Tempe, AZBA - Liberal Arts, Psychology, Social Work and Criminal Justice
The Evergreen State College
Olympia, WA06.2003
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Certification
- LMT - Licensed Massage Therapist
Timeline
Server/ Bartender
The American Legion
11.2020 - Current
Small Business Owner
My Michele Massage
02.2016 - Current
Manager
Denny’s Mountain Range Franchise
09.2011 - 08.2014
Small Business Owner
YogA AgoY
06.2009 - 09.2011
Food Server
Daily Grill
07.2005 - 07.2008
BA - Liberal Arts, Psychology, Social Work and Criminal Justice
The Evergreen State College
Massage Therapy -
Southwest Institute of Healing Arts (SWIHA)
Yoga Therapy - 800
Southwest Institute of Healing Arts (SWIHA)
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