Bailey Rasmussen
Mesa,AZ
Summary
Compassionate and highly motivated phlebotomy supervisor with strong leadership and organizational skills. Maintaining strong collaborations with all departments to meet the company's divisional metrics. Coach and direct employees, ensuring they achieve goals. Facilitating open communication and setting clear expectations that will help achieve professional success.
Overview
16
16
years of professional experience
Work History
Phlebotomy Supervisor
LabCorp
5005 S 40th St Phoenix, AZ 85040
08.2009 - Current
- Mentored staff, fostering professional development and improving overall team performance and morale.
- Analyzed performance metrics to identify areas for improvement.
- Conducted regular training sessions, elevating employee skill sets and ensuring all staff comply with company SOPs and HIPAA compliance.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patients.
- Resolved staff member conflicts, actively listening to concerns, and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Maintains daily overtime reports
- Maintains employee time cards and submits them to payroll
- Works directly with the sales force to ensure that setting up/breaking down client offices runs smoothly
- Assist staff/clients with supply deliveries
- Investigate any lab errors and provide coaching if needed
- Interview and hire staff
- Coach employees on billing updates/errors
- Write yearly reviews on all staff
- Supervise 28-60+ employees
Education
Certificate - Phlebotomy
Phoenix College
Phoenix, AZ10-2007
High School Diploma -
Chippewa Falls Senior High School
Chippewa Falls, WI06-2004
Skills
- Team leadership
- Employee training and development
- Adaptable problem-solving
- Venipuncture
- Sample and specimen collection
- Specimen labeling procedures
- Patient confidentiality
Timeline
Phlebotomy Supervisor
LabCorp
08.2009 - Current
Certificate - Phlebotomy
Phoenix College
High School Diploma -
Chippewa Falls Senior High School