Provided direction and support for the senior leadership of mortgage banking, consumer lending, and retail deposits.
Lead the acquisition efforts expanding the banks presence into Oklahoma and the Kansas City area.
Oversaw the successful migration to a new online banking platform, presenting an innovative, consistent experience for commercial and retail customers across all digital touch points.
Managed the launch of a new mortgage origination platform to streamline the homeloan process.
Provided oversight to the banks mortgage lending origination team during times of unprecedented loan volume, consistently achieving status of #1 mortgage lending in Wichita.
Chief Operating Officer
Fidelity Bank
01.2008 - 12.2018
Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.
Managed procurement activities to secure resource acquisitions at best possible cost.
Negotiated contracts and agreements to secure favorable terms and maximize profits.
Identified and pursued business development opportunities to grow organization and increase revenue.
Director of Human Resources
Fidelity Bank
01.1998 - 12.2007
Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
Maintained "open door" policy to encourage employee communications and resolution of issues.
Structured compensation and benefits according to market conditions and budget demands.
Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
Education
Master of Science - Human Resources
Wichita State University
Wichita, KS
05.1991
Bachelor of Science in Business Administration - Management
Wichita State University
Wichita, KS
12.1987
Skills
Highly Proficient
Continuous Improvement
Change leadership
Cross-functional leadership and collaboration
Productivity and efficiency gains
Profit loss management
Proficient
Capital Spending
Strategic planning and execution
Process Improvements
Leadership training
Process redesign and improvement
Policy and procedure development
Organizational alignment
Timeline
Executive Vice President, Consumer Banking
Fidelity Bank
01.2019 - 06.2022
Chief Operating Officer
Fidelity Bank
01.2008 - 12.2018
Director of Human Resources
Fidelity Bank
01.1998 - 12.2007
Master of Science - Human Resources
Wichita State University
Bachelor of Science in Business Administration - Management