Compassionate, committed, and energetic professional with a proven track record of delivering exceptional customer service. Seeking an opportunity to make a meaningful contribution to the day-to-day operations of a dynamic healthcare facility. Possessing a solid foundation in leadership and management, eager to continue learning and growing within this environment. Able to quickly grasp industry-specific knowledge and effectively implement strategies. Ready to utilize and further develop organizational and project management skills in the healthcare field.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Manager/ Owner
Door to Door Trim and More
04.2017 - Current
Build relationships and stay attentive to employees by motivating them to succeed and improve
Manage inbound and outbound calls, keep accurate and complete department records, process payroll, prepare bank deposits, take inventory, and ensure adherence to policies and procedures
Supervise team members, create schedules, hire and train new employees, and delegate tasks
Address issues in a professional manner and resolve staff and customer service problems
Manager/ Owner
Touch N Go Body Shop
08.2009 - 04.2017
Customer service
Office duties
Scheduling appointments
Bookkeeping
Banking
Microsoft Word
Education
Diploma - Medical Billing and Coding
Ultimate Medical Academy
01.2025
Associate's degree - Business Management
Stratford Career Institute
01.2008
Skills
Greenway
MS Office 365
Google Docs
Written and verbal communication
Time management skills
Independent thinker
Complete tasks on time
Able to work independently
Punctual
Organized
Leader
Problem-solver
Customer relations
Human resources
Small business operations
Verbal and written communication
Certification
Medical billing and coding, UMA, Tampa, FL
Key Qualifications
Medical Billing
Accounts Receivable
Collections
Co-Pay
Deductibles
Co-Insurance
EOBs
Insurance Verification
Insurance Claim Processing
CMS 1500
CMS 1450 (UB-04)
Medical Terminology
Anatomy & Physiology
HIPAA Compliance
Medical Coding (ICD-10-CM, HCPCS, CPT)
Interests
History and museums
Traveling
Exploring trails, waterfalls, and springs
Caves and caverns
I like trying new recipes and food trends
I enjoy cooking for friends and family gatherings
Enjoy experimenting with different ingredients and flavors in the kitchen
Growing herbs, vegetables, or fruits in home gardens
Animal rescue
Timeline
Manager/ Owner
Door to Door Trim and More
04.2017 - Current
Manager/ Owner
Touch N Go Body Shop
08.2009 - 04.2017
Associate's degree - Business Management
Stratford Career Institute
Diploma - Medical Billing and Coding
Ultimate Medical Academy
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