Michele Madison-Perkins

• Provided excellent customer service by addressing complaints in a timely manner.
• Monitored security cameras throughout the shift and reported any suspicious activity to management.
• Maintained order in common areas such as lobbies, hallways, elevators, stairwells.

• Supervised property entrances and exits and monitored employee safety.

*Senior Election Coordinator with 10+ Years of Experience Overseeing Projects from initiation until Completion.

*Collaborate with Senior Management and other team members for planning Workflow Obstacles( I.E. Making sure all votes are counted and register accurately.)qu* Completing all necessary paperwork conserves resources and motivate team to deliver on-time, Quality outcomes.

• Provided support, guidance and resources to assist mentees in achieving their goals.
• Empowered participants through active listening techniques and open dialogue sessions.
• Actively promoted an inclusive environment where everyone is respected regardless of differences.
• Encouraged positive behaviors while providing constructive feedback when needed.
• Provided crisis intervention services when necessary to ensure safety of all involved parties.
• Participated in professional development workshops related to youth development initiatives.
• Coached mentees on how to handle difficult situations or emotions.
• Performed regular check-ins with each participant to assess their mental health status.
• Assisted in developing life skills such as problem solving, decision making and communication strategies for youth participants.

• Designed flyers, brochures, newsletters, and other materials to advertise programs or services offered by the organization.
• Developed relationships with local businesses, government agencies, schools, and other organizations to increase visibility of programs.
• Organized and managed community events to promote awareness of organization's services.
• Participated in planning meetings with internal teams regarding upcoming outreach initiatives.
• Provided support to team members in completing tasks related to outreach activities.
• Prepared reports summarizing results of outreach activities for senior management review.
• Responded promptly to inquiries from external contacts regarding programs or services offered by the organization.
• Coordinated volunteers for outreach efforts in the community.
• Communicated regularly with staff members to ensure that all outreach materials were up-to-date and accurate.
• Provide Masks,Sanitizer,Covid-19 testing kits,Testing site location and resources to various Communities across Staten Island during Covid-19 Pandemic

• Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
• Collaborated with outside agencies such as social workers, psychologists, and probation officers when necessary.
• Reviewed incident reports submitted by subordinates concerning violations of policy or procedure observed during shift changes.
• Responded to emergency situations such as riots or disturbances with appropriate force measures.
• Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
• Performed security checks on visitors entering the facility as well as on packages being delivered to inmates.
• Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities.
• Monitored video surveillance systems to observe prisoner activity throughout the correctional facility.
• Conducted regular cell inspections looking for evidence of drug use or other prohibited items that could pose a threat to security.
• Transported prisoners between facilities or court hearings using secure vehicles equipped with restraints.
• Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
• Assisted in training new Correctional Officers in proper safety protocols and techniques for dealing with difficult situations.
• Inspected cells and conducted random searches of common areas.
• Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
• Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
• Conducted searches of inmates and visitors to prevent the smuggling of contraband.

• Processed Paperwork for new detainees
• Updated Court Documents , Prepared paperwork for Bail Release