Summary
Overview
Work History
Education
Skills
Volunteering
Timeline
Generic

Michele Mendelson

North Wildwood,NJ

Summary

Experienced professional focused on meeting or exceeding objectives seeking Senior Meeting Planner position. Offers advanced training and knowledge of industry best practices. Recognized for leadership, planning abilities and clear, direct communication style.

Overview

26
26
years of professional experience

Work History

Sales Coordinator

Wildwoods Convention Center
Wildwood, NJ
10.2014 - Current
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Compiled client profiles and entered information into operating system.
  • Kept detailed records of sales and customer information in CRM software, updating database regularly to maintain top-notch service.
  • Handled customer inquiries by staying up-to-date on market and industry trends and finding unique solutions to issues.
  • Forged and nurtured impactful relationships with customers to cultivate loyalty.

Marketing and Sales Manager

Splash Zone Water Park
Wildwood, New Jersey
01.2012 - 05.2014
  • Analyzed sales and marketing data for improved strategies.
  • Leveraged direct marketing, industry partnerships and social media platforms to maximize marketing strategy success.
  • Cultivated and maintained strategic alliances with key partners and vendors.
  • Managed sales promotions and marketing strategies on major social media sites.
  • Organized events and product presentations related to national conferences and conventions.
  • Developed positive, performance-based internal sales and marketing culture to include mentoring staff.

Motel Manager

Self-employeed
Wildwood Crest, New Jersey
04.1996 - 10.2011
  • Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
  • Provided exceptional service and assistance to guests upon check-in.
  • Hired and trained new employees, demonstrating best methods for serving clients and guests.
  • Provided services efficiently and with high level of accuracy.
  • Greeted and assisted guests by gathering information pertaining to reservations or requests.

Education

No Degree - Hospitality Administration And Management

Bucks County Community College
Newtown, PA

High School Diploma -

Bensalem High School
Bensalem, PA
06.1987

Skills

  • Conference and Convention Planning
  • Meeting Support
  • Department Oversight
  • Administrative Management
  • Agenda Setting
  • Attendee Relations
  • Problem Anticipation and Resolution
  • Vendor Coordination
  • Client Correspondence
  • Strong Organizational Skills

Volunteering

I volunteer for The Lunch with Lynch Foundation that raises money for children and their families dealing with illness.

I also support W.O.W. (Women Of Wildwood) a local charity in my town that helps women in distress.

Timeline

Sales Coordinator

Wildwoods Convention Center
10.2014 - Current

Marketing and Sales Manager

Splash Zone Water Park
01.2012 - 05.2014

Motel Manager

Self-employeed
04.1996 - 10.2011

No Degree - Hospitality Administration And Management

Bucks County Community College

High School Diploma -

Bensalem High School

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Michele Mendelson