Michele Noha
Menominee,MI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced professional committed to providing students with tools and resources to succeed academically. Highly organized and detail-oriented with passion for helping children reach academic goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
42
42
years of professional experience
Work History
Dental Receptionist
Brostowitz Family Dentistry
08.2006 - Current
- Scheduled, rescheduled, and cancelled appointments for dental patients.
- Provided excellent customer service to create positive experiences and build patient trust.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Handled patient complaints quickly and professionally to restore patient confidence and prevent loss of clientele.
- Completed new patient registrations in software to create accurate and comprehensive records.
Title 1 Paraprofessional
Menominee Area Public Schools
08.1996 - 04.2006
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Interacted physically and verbally with students throughout each day.
- Offered student support through special accommodations, extra assistance, and assessments.
- Maintained positive attitude and affirmatively communicated with each student.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Supported teacher in development of individual learning strategies.
- Helped teacher prepare instructional material and displays.
- Enforced rules and instructions to maintain discipline.
- Took part in professional development workshops to boost skills.
Personel Banker
MFC First National Bank
09.1981 - 08.1996
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Developed and maintained strong customer relationships, providing exceptional service and advice.
- Educated customers on features and benefits of banking products and services.
- Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products, and services.
- Balanced teller drawers and ATM cash.
- Processed customer applications and approved loans in accordance with bank policy.
- Built and maintained portfolio of loans to meet established goals and objectives.
- Maintained friendly and professional customer interactions.
- Assisted customers with banking needs and inquiries.
- Trained new hires on customer service policies and procedures.
Education
Key Works Certified
Bay De Noc Community College
Escanaba, MIPrinciples of Banking
Northeast Wisconsin Tecgnical College
Marinette, WISchool of Banking
Northern Michigan University
Marquette, MIHigh School Diploma -
Menominee High School
Menominee, MI06.1981
Skills
- Appropriate Age Group Experience
- District Standard
- Strong Work Ethic and Dependable
- Organizational and Planning Skills
- Reading Instruction
- Classroom Organization
- Ability to Adapt
- Tutoring and Student Assistance
- Positive Learning Environment
- Promoting Social and Emotional Development
Timeline
Dental Receptionist
Brostowitz Family Dentistry
08.2006 - Current
Title 1 Paraprofessional
Menominee Area Public Schools
08.1996 - 04.2006
Personel Banker
MFC First National Bank
09.1981 - 08.1996
Key Works Certified
Bay De Noc Community College
Principles of Banking
Northeast Wisconsin Tecgnical College
School of Banking
Northern Michigan University
High School Diploma -
Menominee High School
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