Michele Pease

Conducted quality control on medical records data, ensuring adherence to guidelines and accuracy.

Identified, documented, and corrected discrepancies in data during review process.

• Maintained workflow standards for quality control and conformity across projects.
• Provided written feedback and mentorship to address quality control concerns.
• Managed interface queue, marking corrections and ensuring data integrity in charts.
• Recorded daily errors on productivity grid for end-of-month accuracy reporting.
• Resolved help desk tickets by making corrections in Service Now program.
• Facilitated basic training for new hires through Microsoft Teams to enhance onboarding process.

Entered patient data into electronic medical records using various software tools.

Created, scanned, and indexed charts while ensuring accuracy of information.