Summary
Work History
Education
Skills
Job Details as Receptionist
Timeline
Hi, I’m

Michele Peyton

Spring Hill
Michele Peyton

Summary

At Mechanical Comfort, I excelled as a Billing Specialist/Receptionist, enhancing billing accuracy and customer satisfaction through expert invoice processing and exceptional customer engagement. Leveraging skills in Microsoft Office and data entry, I significantly improved interdepartmental teamwork and billing practices, demonstrating a unique blend of technical proficiency and interpersonal communication.

Work History

Mechanical Comfort

Billing Specialist/receptionist

Job overview

  • Researched and resolved billing discrepancies to enable accurate billing.
  • Worked with multiple departments to check proper billing information.
  • Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
  • Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
  • Maintained detailed records of each account''s payment history, providing easy access to information for audit and analysis purposes.
  • Enhanced customer satisfaction with timely and accurate invoice generation.
  • Strengthened client relationships through effective communication regarding billing issues and concerns.

Education

Walled Lake H.S.
Walled Lake, MI

Diploma from Accounting
05.1983

Skills

  • Invoice processing
  • Data entry proficiency
  • Invoice generation
  • Payment posting
  • Customer engagement
  • Multitasking and organization
  • Billing best practices
  • Monthly billing management
  • Billing and invoicing
  • Microsoft office
  • Customer service support
  • Billing document creation
  • Statement preparation
  • Customer contact
  • Job billing
  • Word processing

Job Details as Receptionist

Answered phone calls and set up service calls. Worked directly under the owner.  Helped with inventory.  Excelled in customer relations

Timeline

Billing Specialist/receptionist

Mechanical Comfort

Walled Lake H.S.

Diploma from Accounting
Michele Peyton