Billing Specialist/receptionist
Mechanical Comfort
Hi, I’m
Michele Peyton
Spring Hill
Summary
At Mechanical Comfort, I excelled as a Billing Specialist/Receptionist, enhancing billing accuracy and customer satisfaction through expert invoice processing and exceptional customer engagement. Leveraging skills in Microsoft Office and data entry, I significantly improved interdepartmental teamwork and billing practices, demonstrating a unique blend of technical proficiency and interpersonal communication.
Work History
Mechanical Comfort
Billing Specialist/receptionist
Job overview
- Researched and resolved billing discrepancies to enable accurate billing.
- Worked with multiple departments to check proper billing information.
- Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
- Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
- Maintained detailed records of each account''s payment history, providing easy access to information for audit and analysis purposes.
- Enhanced customer satisfaction with timely and accurate invoice generation.
- Strengthened client relationships through effective communication regarding billing issues and concerns.
Education
Walled Lake H.S.Walled Lake, MI
Diploma from Accounting
05.1983
Skills
- Invoice processing
- Data entry proficiency
- Invoice generation
- Payment posting
- Customer engagement
- Multitasking and organization
- Billing best practices
- Monthly billing management
- Billing and invoicing
- Microsoft office
- Customer service support
- Billing document creation
- Statement preparation
- Customer contact
- Job billing
- Word processing
Job Details as Receptionist
Answered phone calls and set up service calls. Worked directly under the owner. Helped with inventory. Excelled in customer relations
Timeline
Walled Lake H.S.
Diploma from Accounting
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