MICHELE PRICE

• Check out patients and ensure accurate completion of visit documentation.
• Schedule, reschedule, and confirm patient appointments.
• Verify insurance eligibility and coverage.
• Process outgoing referrals and coordinate patient care.
• Manage medical record requests while maintaining HIPAA compliance.
• Answer multi-line telephone systems and assist patients with questions.
• Post patient payments and maintain accurate financial records.

• Attended Core Medical Training to become a Certified Medical Administrative Assistant (CMAA).
• Continued professional development in healthcare administration and patient services.
• Strengthened knowledge of insurance verification, medical records management, and healthcare office procedures.

• Managed scheduling, rescheduling, and cancellation of appointments.
• Verified insurance eligibility and coverage.
• Maintained HIPAA compliance when handling patient information.
• Provided front-desk support for patients, phone calls, and correspondence.

• Streamlined patient check-in procedures and improved patient flow.
• Verified insurance information for high patient volumes.
• Collected co-pays and processed daily deposits.
• Scheduled appointments and assisted patients by phone and in person.

• Managed medical records and EMR documentation.
• Assisted with insurance verification and billing processes.
• Processed payments and provided patient support.
• Organized documentation to improve office efficiency.

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Assembler Roles – Personnel Staffing, Bridgewater Interiors, Honda Manufacturing of Alabama