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Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Have worked within the Hospice field for the last 14 years in the case manager and phone triage positions.

 Resourceful Telephone Triage Nurse with over four years of experience providing triage services to more than 40 medical practice's patients, complemented by 20 years in the healthcare field. A compassionate and dedicated Registered Nurse recognized for clinical excellence, strong communication skills, and a patient-centered approach that fosters optimal outcomes. Proven ability to manage patient care effectively while collaborating with healthcare teams to ensure sensitive and precise care delivery. Eager to leverage extensive knowledge and superior skills in a nursing role prioritizing excellence in patient care. 

Seasoned registered nurse with extensive telephone triage expertise and a diverse clinical background. Committed to professional growth through MSN education and ambulatory care certification. Proven leader with strong communication and collaboration skills, enhancing team dynamics and patient outcomes. Advocate for patient safety and healthcare excellence, utilizing evidence-based practices and quality improvement initiatives to deliver high-quality, patient-centered care.

Dynamic healthcare professional with extensive experience in telephone triage nursing, adept at conducting thorough patient assessments and making critical decisions in high-pressure situations. Committed to delivering exceptional patient care while effectively collaborating within multidisciplinary teams to meet evolving healthcare demands. Proficient in utilizing critical thinking and communication skills to address patient concerns and direct patients toward appropriate care pathways. Well-versed in healthcare protocols, consistently contributing to the success of team-based care initiatives.

Michele Riley, RN, BSN

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Oncology Telephone Triage Nurse

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Bachelor of Science - Nursing

Associate of Arts - Business Administration

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Oncology Telephone Triage Nurse

Bachelor of Science - Nursing

Associate of Arts - Business Administration

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