Michele Rusco
Jonesboro,AR
Summary
Accomplished Store Manager with a strong focus on operational efficiency and team management. Proven track record of driving sales results and developing top talent.
Overview
14
14
years of professional experience
Work History
Store Manager
Burlington
Jonesboro, AR
10.2020 - Current
- Oversaw daily store operations and staff performance.
- Trained and mentored new team members on policies and procedures.
- District Training Manager
- Conducted daily audits on register, products and store merchandising
- Implemented visual merchandising standards to enhance product presentation.
- Monitored progress by establishing plans, following budgets and measuring results.
- Delegated work to staff, setting priorities and goals.
- Prepared staff work schedules and assigned team members to specific duties.
- Evaluated staff performance, and provided feedback to implement improvement plans.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Managed payroll for the store.
- Provide great customer service to help drive results, loyalty and prevent shrink.
- Lead team to #16 in the company so far this year
Pink Manager
Victoria's Secret & PINK
Jonesboro, AR
03.2011 - 10.2020
- Hiring and Staffing
- District Visual Trainer and Auditor
- Provided great customer service to drive results, loyalty and engagement
- Oversaw receiving and processing of product
- Maintained salesfloor for easy shopping and selection
Education
Some College (No Degree) - Business Management and Marketing
University of Memphis
Memphis, TNSkills
- Visual merchandising
- Effective communication
- Operational efficiency
- Friendly and positive
- Partnership building
- Leadership development
- Culture development
- Team leadership and coaching
- Planning to budget
- Employee supervision and motivation
Timeline
Store Manager
Burlington
10.2020 - Current
Pink Manager
Victoria's Secret & PINK
03.2011 - 10.2020
Some College (No Degree) - Business Management and Marketing
University of Memphis
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