MICHELE SANTARSIERO
Dunmore,Pennsylvania
Summary
Hardworking employee enthusiastic about learning customer service field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level customer relations position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
Work History
FedEx Delivery Driver
Witchey Enterprises Inc
10.2017 - 05.2020
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
FedEx Delivery Driver
O & O Express
10.2015 - 10.2017
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Expedited deliveries to meet customer deadlines and requirements.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Followed corporate procedures to maintain company and customer data confidentiality.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Fostered positive working relationships with regular customers.
VIP Hospitality Host
Legends
07.2015 - 09.2015
- Promoted business loyalty by fostering positive customer relationships.
- Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Input orders accurately into POS terminal, split bills and accepted payments.
- Took initial drink orders and relayed information to wait or bar staff.
Outpatient Transportation and Clinical Aide
Allied Services Integrated Health System
03.2006 - 11.2014
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
Education
High School Diploma -
Abington Heights High School
Clarks Summit, PA06.1988
Skills
- Time Management
- Vehicle Systems
- Customer Service
- Responsible Driver
- Vehicle Cleaning and Maintenance
- Local Delivery
- Customer Relationships
- Dependability and Honesty
- Basic Math Skills
- Serve Customers
- Residential Delivery Etiquette
- Fluent in English
- Ability to Lift 50 Pounds
Timeline
FedEx Delivery Driver
Witchey Enterprises Inc
10.2017 - 05.2020
FedEx Delivery Driver
O & O Express
10.2015 - 10.2017
VIP Hospitality Host
Legends
07.2015 - 09.2015
Outpatient Transportation and Clinical Aide
Allied Services Integrated Health System
03.2006 - 11.2014
High School Diploma -
Abington Heights High School
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