Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michele Schraer

Marseilles,IL

Summary

Detail-oriented professional with expertise in customer service and project coordination. Proven ability to enhance workflow efficiency and support training initiatives, driving improved team performance and client satisfaction.

Overview

14
14
years of professional experience

Work History

Pharmacy Department Specialist

Albertsons Inc
Marseilles, IL (Remote)
06.2024 - 11.2025
  • Coordinated department projects to enhance workflow efficiency and improve team collaboration.
  • Collaborated with cross-functional teams to address customer inquiries and resolve issues effectively.
  • Supported training efforts for new employees, fostering a smooth onboarding experience.
  • Implemented process improvements that streamlined operations and reduced errors.

Dispenseary Agent

Curaleaf Holdings
Morris, IL
07.2021 - 06.2024
  • Managed customer inquiries and provided product information to enhance client satisfaction.
  • Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
  • Collaborated with team members to streamline operational processes and improve efficiency.
  • Conducted product training sessions for new staff, enhancing knowledge of company offerings.

Pharmacy Technician Specialist

Albertsons Inc Via Jewel-Osco
New Lenox, IL/ Morris, IL
07.2011 - 07.2021
  • Managed inventory levels, ensuring accurate stock availability and minimizing discrepancies.
  • Trained new pharmacy staff on procedures and medication management systems.
  • Reviewed prescriptions for accuracy, verifying dosage and potential drug interactions.
  • Collaborated with pharmacists to optimize workflow and enhance patient care services.

Education

Certificate of Technical Studies - Massage Therapy

Olympia College
Burr Ridge, IL

High School Diploma -

Avon High School
Avon, IN

Skills

  • Training and mentoring
  • Team building
  • Strategy planning
  • Expert communication
  • Data entry expertise
  • File management
  • Customer service
  • Time management
  • Attention to detail
  • Multitasking

Timeline

Pharmacy Department Specialist

Albertsons Inc
06.2024 - 11.2025

Dispenseary Agent

Curaleaf Holdings
07.2021 - 06.2024

Pharmacy Technician Specialist

Albertsons Inc Via Jewel-Osco
07.2011 - 07.2021

Certificate of Technical Studies - Massage Therapy

Olympia College

High School Diploma -

Avon High School