Detail-oriented professional with expertise in customer service and project coordination. Proven ability to enhance workflow efficiency and support training initiatives, driving improved team performance and client satisfaction.
Overview
14
14
years of professional experience
Work History
Pharmacy Department Specialist
Albertsons Inc
Marseilles, IL (Remote)
06.2024 - 11.2025
Coordinated department projects to enhance workflow efficiency and improve team collaboration.
Collaborated with cross-functional teams to address customer inquiries and resolve issues effectively.
Supported training efforts for new employees, fostering a smooth onboarding experience.
Implemented process improvements that streamlined operations and reduced errors.
Dispenseary Agent
Curaleaf Holdings
Morris, IL
07.2021 - 06.2024
Managed customer inquiries and provided product information to enhance client satisfaction.
Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
Collaborated with team members to streamline operational processes and improve efficiency.
Conducted product training sessions for new staff, enhancing knowledge of company offerings.
Pharmacy Technician Specialist
Albertsons Inc Via Jewel-Osco
New Lenox, IL/ Morris, IL
07.2011 - 07.2021
Managed inventory levels, ensuring accurate stock availability and minimizing discrepancies.
Trained new pharmacy staff on procedures and medication management systems.
Reviewed prescriptions for accuracy, verifying dosage and potential drug interactions.
Collaborated with pharmacists to optimize workflow and enhance patient care services.
Education
Certificate of Technical Studies - Massage Therapy
Olympia College
Burr Ridge, IL
High School Diploma -
Avon High School
Avon, IN
Skills
Training and mentoring
Team building
Strategy planning
Expert communication
Data entry expertise
File management
Customer service
Time management
Attention to detail
Multitasking
Timeline
Pharmacy Department Specialist
Albertsons Inc
06.2024 - 11.2025
Dispenseary Agent
Curaleaf Holdings
07.2021 - 06.2024
Pharmacy Technician Specialist
Albertsons Inc Via Jewel-Osco
07.2011 - 07.2021
Certificate of Technical Studies - Massage Therapy