Open To Work
Michele Scott
Washington,DC
Work Preference
Summary
Experienced Front and Back Office Medical Assistant with expertise in medical office management, healthcare billing, patient scheduling, and medical records maintenance. Performs clinical procedures and administrative tasks that enhance office efficiency and patient satisfaction.
Overview
1
1
Certification
1
1
year of post-secondary education
5
5
years of professional experience
Work History
Front and Back Office Medical Assistant
Comprehensive Health Services Inc.
Washington, DC
02.2025 - Current
- Assisted patients with check-in and scheduling appointments efficiently.
- Collected and documented patient medical histories accurately.
- Coordinated communication between healthcare providers and patients effectively.
- Prepared examination rooms and organized equipment for medical procedures.
- Maintained patient confidentiality while handling sensitive information securely.
- Recorded patient vital signs, medical history, medications, allergies, immunization dates, test results, and other relevant information into EHR system.
- Performed basic laboratory tests, such as urine analysis and blood sugar testing.
- Assisted in administering injections and vaccinations according to established protocols.
- Electronic health records
- Medical billing
- Vital signs monitoring
Front desk, medical assistant
DMV allergy and asthma
Alexandria, VA
12.2024 - 08.2025
- Welcomed patients and ensured accurate check-in procedures were followed.
- Managed appointment scheduling using electronic health record systems efficiently.
- Assisted in preparing examination rooms for patient visits and procedures.
- Collected patient information and updated medical records accurately and promptly.
- Coordinated communication between patients and healthcare providers effectively.
- Supported billing processes by verifying insurance information and payments received.
Patient Care Technician
George Washington Hospital
Washington, DC
11.2023 - 02.2025
- Assisted nursing staff with patient care tasks and daily activities.
- Monitored patient vital signs and reported changes to healthcare team.
- Maintained cleanliness and organization of patient rooms and equipment.
- Supported patients with personal hygiene, mobility, and nutrition needs.
- Documented patient information accurately in electronic health records system.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
Front and Back Office Lead Medical Assistant
Dare To Care Too
Largo, MD
06.2021 - 10.2023
- Managed patient scheduling and coordinated appointments efficiently.
- Assisted in medical procedures, ensuring compliance with safety protocols.
- Collected and updated patient records accurately in electronic systems.
- Collaborated with healthcare providers to enhance patient care delivery processes.
- Guided patients to room, recorded vital signs, discussed patient medical history and entered information for physician or other clinical staff to review.
- Maintained supply inventory, ordering necessary medical supplies timely.
- Trained new staff on front and back office procedures and best practices.
Education
Associate of Science - CCMA
Fortis College
Landover, MD 10.2021 - 09.2022
Skills
vital signs, injections, EKG, and infection control, EHR, appointment scheduling, and medical billing basics, patient communication, empathy, and active listening
- Electronic health records
- Medical billing
- Vital signs monitoring
Certification
- Certified Clinical Medical Assistant- Current
- CPR & First Aid Certified- Current
- BLS Certification- Current
Timeline
Front and Back Office Medical Assistant
Comprehensive Health Services Inc.
02.2025 - Current
Front desk, medical assistant
DMV allergy and asthma
12.2024 - 08.2025
Patient Care Technician
George Washington Hospital
11.2023 - 02.2025
Associate of Science - CCMA
Fortis College
10.2021 - 09.2022
Front and Back Office Lead Medical Assistant
Dare To Care Too
06.2021 - 10.2023