Michele Smith
Mason,OH
Summary
Seasoned Executive leader, driven to achieve results and grow profit through extensive experience building performance-driven sales teams and operations in diverse industries. Recognized for collaborative leadership style, proactive approach, and keen ability to effectively translate complex operational concepts into tangible action plans. Entrepreneurial driven to blending big-picture viewpoints with tactical considerations to inspire, builds trust and achieves record growth. Developed sales territories throughout the US, Caribbean, Mexico and Canada.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Director of National Sales
The Consultant Group
12.2019 - Current
- Identified opportunities for cross-selling and upselling current customers 32% based on their needs.
- Establish key performance indicators for each region to measure progress against goals.
- Provide ongoing coaching and mentorship support to regional sales teams to help improve individual performance levels at 38% and higher.
- Maintaine productive national sales staff by strategically recruiting, orienting and training top-notch employees.
Regional Sales Manager
The Murphy Elevator Company
Cincinnati, OH
05.2016 - 12.2019
- Increased companies’ local valuation 70%+ by converting repair agreements to multi-year service commitments
- Monitored competitor activities and analyzed pricing trends in the region.
- Met regional sales objectives by developing and implementing promotion strategies, coordinating sales team and servicing key accounts to fortify business relationships.
- Cultivated an environment that fostered teamwork among regional sales staff members.
Director of Sales
Vendor Sure/Smith & Schaefer
Cincinnati, OH
09.2007 - 05.2016
- Directed and managed a team of 25 sales managers and their respective staff to grow sales from $56M to $80M across 10 sales offices
- Developed key performance metrics and dashboards that helped each manager focus on performance drivers to exceed set goals by 22% -31% 7 years in a row
- Prepared and communicated annual sales plans, marketing, expense forecasts, and P&L with the board of directors and executive team, participated in strategic meeting and prepared quarterly sales training presentations.
Education
BA - Business Management
The University of Cincinnati,
Cincinnati, OHSkills
- Competitive Market Analysis
- Major Market Expansion
- P&L/Budget Management
- Revenue Generation
- Training and Coaching
- Contract Negotiation
- Account Acquisition
- Project Management
- Policy Formulation
- Conflict Resolution
- Business Development
- Strategic Planning
Certification
D.E.I. Management Group, New York, NY
Certified Trainer, Executive Selling Skills
Timeline
Director of National Sales
The Consultant Group
12.2019 - Current
Regional Sales Manager
The Murphy Elevator Company
05.2016 - 12.2019
Director of Sales
Vendor Sure/Smith & Schaefer
09.2007 - 05.2016
BA - Business Management
The University of Cincinnati,
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