Organized and motivated employee with superior work ethics seeking to join the Indiana Harbor Belt Railroad. Experience in customer service and phone. Adept at successfully reaching goals. Excited to contribute to your team and prove value.
Overview
13
13
years of professional experience
Work History
Assistant Manager
CSL PLASMA
02.2018 - 05.2024
Overseen daily operational requirements to ensure productivity targets are achieved.
Collaborated directly with contractors and distribution centers for strategic facility planning.
Boosted retention rates for employees and donors.
Achieved a 30% reduction in processing times with updated technology.
Facilitated leadership development.
Operations Supervisor
Grifols
01.2016 - 02.2018
Assist manager with successfully executing daily operations and meeting KPI goals.
Employee observations, being audit-ready at all times.
Quality reviews and safety inspections.
Employee and donor morale, maintaining a positive and productive work environment.
Charge Supervisor
American Redcross
11.2011 - 01.2016
Successfully supervised and physically worked on mobile blood drives.
Performed operation tasks to execute production goals.