Summary
Overview
Work History
Education
Skills
Websites
Certification
Military Experience
Timeline
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Thomas E Rice

Phoenix

Summary

Dynamic Field Service Technician with proven expertise in equipment maintenance and technical troubleshooting at GL Automation. Recognized for exceptional communication and leadership skills, effectively coordinating safety compliance and streamlining operations. Adept at utilizing advanced automation systems, ensuring quality control, and enhancing team performance in high-pressure environments.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Field Service Technician / Assistant Safety Manager / Material Expediter ('Part's Runner')

GL Automation
Phoenix
01.2024 - 08.2024
  • Coordinated with subcontractors and TSMC's safety department for guideline compliance.
  • Calibrated, operated and troubleshot semiconductor equipment for microchip production.
  • Diagnoses faults and conducts routine maintenance on equipment.
  • Utilize schematics, technical manuals, and engineering drawings.
  • Offered top-tier automation systems within semiconductor industry.
  • Performed elevated wire bundle runs with precise terminations at various industrial equipment.
  • Monitored quality control of industrial low voltage wiring such as coaxial and CAT 5-7.
  • Streamlined material sourcing by liaising between onsite operations and external providers.

Security Response Officer (S.R.O.)

Gardaworld Security
Phoenix
12.2023 - 01.2024
  • Executed X-ray threat analysis to ensure site security.
  • Ensured compliance with access control measures through checkpoint monitoring at TSMC.
  • Demonstrate exceptional situational awareness and professionalism as the public representation of Guardaworld at TSMC.
  • Exhibited versatile skills through cross-training at different posts.
  • Mentored new staff to ensure competency and preparedness.
  • Generated precise reports through observation, surveying and reporting.

Senior Corrections Officer

Federal Bureau of Prisons
Phoenix
02.2012 - 12.2021
  • Ensured safety and protection of entire facility.
  • Ensured compliance with regulations related to inmate behavior and accountability.
  • Ensured accurate record certification while maintaining correctional security protocols.
  • Regulated dangerous objects to safeguard staff and inmates.
  • Ensure compliance with court directives in all inmate-related interactions.
  • Graduated from corrections officer training program conducted by FLETC in Glynco, GA.
  • Executed specialized duties including Control #1, Compound #1, and Special Housing Unit (SHU).

Warehouse Foreman (WS-03-05)

Federal Prison Industries (DOJ)
Phoenix
11.2015 - 08.2018
  • Oversaw inventory control for UNICOR’s raw materials through manual counts, cycle counts, and automated data processing.
  • Maintained quality assurance (QA) for warehouse operations.
  • Assigned work to inmates, ensuring compliance with institutional requirements.
  • Provided formal and informal training to the members of the crew.
  • Oversaw receipt, cataloging, stocking, and distribution of incoming materials from external providers.
  • Checked purchase orders ensuring received items met required specifications.
  • Organized incoming shipments to enhance space utilization and safety.
  • Ensured compliance with OSHA regulations and environmental guidelines.

Interim Recycling Supervisor (GS-12)

Federal Prison Industries (DOJ)
Phoenix
11.2015 - 08.2018
  • Coordinated and scheduled recycling drop-off appointments.
  • I ensured that no toxic, or hazardous materials were received.
  • Oversaw receiving, handling, storage, and transportation of materials, and equipment calibration.
  • Scheduled trailer swaps for semi-trailers full of scrap and established a scrap inventory tracking system.
  • Drafted recycling related memorandums to staff, responded to pertinent emails, or telephone calls.
  • Served as the institutional contact person for local government agency/community entities and conducted facility tours as requested.

Camera Operations (C.O.P.)

US Army National Guard / Joint Counter-Narcotics Terrorism Task Force
Ajo
01.2011 - 02.2012
  • Operated day and infrared surveillance systems to identify unauthorized activities along the U.S.-Mexico Southwest border.
  • Communicated observed illegal activities to US Border Patrol Agents using handheld and stationary radios.
  • Aided in the confiscation of marijuana valued at approximately $43,000,000 on the street.
  • Updated Border Patrol on shift observations and pass-down details.

Public Safety Sergeant

IPC International Security
Tempe
02.2008 - 10.2009
  • Supervised a staff of 20 public safety officers and oversaw the maintenance of safety equipment including patrol vehicles, traffic safety devices and signs, and restraints.
  • Patrolled marketplace to prevent shoplifting, vandalism, and disorderly conduct.

Security Supervisor

Professional Event Management
Tempe
11.2005 - 01.2008
  • Supervised up to 50 security and event staff.
  • Trained and mentored other security staff.
  • Prepared schedules, reviewed time sheets, submitted payroll, conducted site inspections.
  • Responsible for maintenance of all security equipment and vehicles.
  • Developed and taught an eight-hour weekly security guard training course approved by the Arizona Department of Public Safety for over 200 security guards.

Associate

The Home Depot
Hobbs
02.2004 - 07.2005
  • Provided customer service, including directing customers to products, and answering general questions about electricity, plumbing, painting, carpentry, and HVAC.
  • Responsible for adhering to safety procedures for hazardous material handling, OSHA requirements, and environmental issues.
  • OSHA certified forklift operator.

Assistant Stage Construction Director / Events Coordinator

New Mexico Junior College
Hobbs
02.2004 - 07.2005
  • Supervised and trained student workers in various phases associated with the construction, repair, and maintenance of theatre set construction.
  • Responsible for design and development of plans, specifications, and blueprint drawings using a variety of trade practices such as carpentry, masonry, painting, welding, roofing, and other related trades.
  • Maintained a scheduling database using the Event Management System program.
  • Set up and operated all A/V equipment for classroom use and special events and trained/supervised two student workers.

Pre-Boarding Screener

International Total Services
Anchorage
03.1997 - 05.1997
  • Worked as a Pre-boarding Screener at the Anchorage International Airport.
  • Used an X-ray machine to check carry-on baggage and used hand-held and walk-through metal detectors to screen passengers for weapons and explosives.
  • Examined personal items placed in divestment trays.
  • Performed random and targeted baggage checks.
  • Notified airport police whenever I discovered a threat to airline passengers (i.e. guns, knives, mace, etc.) and detained passengers with contraband.
  • Prevented a passenger with a .38 caliber handgun from boarding a plane.
  • Monitored airport checkpoints to ensure that nobody entered restricted areas without clearance.
  • Obtained airline approval for restricted items (e.g. oxygen tanks).
  • Provided passenger service and information.

Law Enforcement (L.E.) Park Ranger

National Park Service
Denali National Park
04.1996 - 09.1996
  • Monitored Savage River District to ensure compliance with Title 36 regulations.
  • Drafted violation notices, case incident reports, and departmental documentation for various infractions.
  • Made an arrest for driving under the influence with a suspended license.
  • Monitored and reported road conditions and hazards.
  • Facilitated bear and moose management efforts adjacent to the roadway.
  • Oversaw entry and access logistics for authorized visitors in vehicles.
  • Performed backcountry patrols to verify hunting and camping permits.
  • Assisted EMS personnel and firefighters.
  • First responder on numerous basic life support and minor medical incidents.
  • Administered emergency treatments by assessing conditions, securing spinal support, and applying splints.
  • Drove the park ambulance and other emergency vehicles.
  • Managed fire, search and rescue gear, safety tools, and medical equipment.
  • Inventoried and maintained all Savage River fire extinguishers.
  • Assisted visitors with automotive and other issues.

Education

M.D. - Secondary Education

Grand Canyon University
true
01-2026

CPR/First Aid & Firearms Certifications -

Federal Bureau of Prisons
Phoenix, AZ
12.2012

Avionics Technician (15-N) & Squad Leader Certificate -

US Army Aviation and Logistics School
Ft. Eustis, VA
12.2009

EMT - Wild Land Firefighter Certifications

Mesa Community College
Mesa, AZ
12.2007

BA - Telecommunications

Bowling Green State University
Bowling Green, OH
12.1995

Skills

  • Effective communication
  • Work order management
  • Computer skills
  • Basic welding
  • Device installation
  • Data collection
  • Electrical Systems Handling
  • Power tools usage
  • Safety assessment
  • Technical analysis
  • Project management
  • Team building
  • Leadership development
  • Customer service
  • Regulatory compliance
  • Technical troubleshooting
  • Equipment maintenance
  • Emergency response
  • Patient assessment

Certification

  • Army Achievement Medal
  • National Defense Service Medal
  • Global War on Terrorism Medal
  • Iraq Campaign Medal with Star
  • Overseas Service Medal
  • Armed Forces Reserve Medal
  • US Army Service Medal
  • DOD SECRET Security Clearance
  • AZ Department of Public Safety (DPS) Unarmed/Security Guard Cards
  • AZDPS Concealed Weapon License
  • Retired Federal Law Enforcement Officer (DOJ)
  • OSHA Introduction to Industrial Hygiene
  • OSHA Bloodborne Pathogens
  • OSHA Respiratory Protections
  • OSHA Silica Safety and Construction Environments
  • OSHA 10 (Construction)
  • OSHA 30 Construction Safety Certificate
  • OSHA Competent Person Training (Scaffolding/Fall Protection) Certificate
  • National Flagger Certification (pending)
  • SST-2 HOUR Pre-Task Meeting Certificate
  • OSHA 500 (pending)
  • OSHA Certified Fork Lift Operator and PIT Certification
  • PADI Open Water Diver

Military Experience

  • US Army National Guard, Phoenix, AZ, Unit Supply Systems Technician, 01/08-09/12
  • US Army National Guard, Avionics Technician, 01/08-09/12

Timeline

Field Service Technician / Assistant Safety Manager / Material Expediter ('Part's Runner')

GL Automation
01.2024 - 08.2024

Security Response Officer (S.R.O.)

Gardaworld Security
12.2023 - 01.2024

Warehouse Foreman (WS-03-05)

Federal Prison Industries (DOJ)
11.2015 - 08.2018

Interim Recycling Supervisor (GS-12)

Federal Prison Industries (DOJ)
11.2015 - 08.2018

Senior Corrections Officer

Federal Bureau of Prisons
02.2012 - 12.2021

Camera Operations (C.O.P.)

US Army National Guard / Joint Counter-Narcotics Terrorism Task Force
01.2011 - 02.2012

Public Safety Sergeant

IPC International Security
02.2008 - 10.2009

Security Supervisor

Professional Event Management
11.2005 - 01.2008

Associate

The Home Depot
02.2004 - 07.2005

Assistant Stage Construction Director / Events Coordinator

New Mexico Junior College
02.2004 - 07.2005

Pre-Boarding Screener

International Total Services
03.1997 - 05.1997

Law Enforcement (L.E.) Park Ranger

National Park Service
04.1996 - 09.1996

M.D. - Secondary Education

Grand Canyon University

CPR/First Aid & Firearms Certifications -

Federal Bureau of Prisons

Avionics Technician (15-N) & Squad Leader Certificate -

US Army Aviation and Logistics School

EMT - Wild Land Firefighter Certifications

Mesa Community College

BA - Telecommunications

Bowling Green State University

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