Claudine Hausler
Cutchogue,NY
Summary
Highly-motivated and hardworking employee with solid background in foodservice. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively in high-volume and fast-paced environments and quickly mastering new skills. Several years of experience in customer service and service industry settings. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable and positive experiences.
Overview
2
2
years of professional experience
Work History
Server, Expediter, and Food Runner
Port Waterfront Bar and Grill
Greenport, NY
05.2021 - 08.2023
- Provide excellent customer service to 150+ patrons per shift in a fast-paced, time-intense environment
- Demonstrate keen attention to detail by managing financial transactions totaling up to $2,000+
- Successfully and consistently upsell local special promotions and high-priced dishes
- Gained extensive knowledge in restaurant operations, both front-of-house and back-of-house
Community Assistant
The Uncommon Athens
Athens, GA
09.2022 - 08.2023
- Served as a liaison between students, faculty, staff and other members of the community
- Administer leasing appointments and conduct tours for potential residents
- Acquire company leads to attempt and succeed at securing as many potential and future new leases as possible
- Utilize customer service skills to ensure all residents are satisfied and have their requests fulfilled
Guest Services
The Cliffside Resort Condiminiums
Greenport, NY
05.2021 - 08.2021
- Manage front-desk and serve as main point of contact for residents during office hours
- Utilize customer service skills to ensure all residents are satisfied and have their requests fulfilled
- Coordinated with other departments to ensure seamless integration of guest services activities into overall hotel operations
Education
Master of Science - Business Analytics
University of Georgia
Athens, GA05-2025
BBA - Management Information Systems
University of Georgia
Athens, GA05-2024
Skills
- Guest Engagement
- High-volume dining
- Service prioritization
- Order Accuracy
- Strong Work Ethic
- Positive and professional
- Effective customer upselling
- Exceptional customer service
- Team building
- Serving expertise
- Effective Communication
- Attention to Detail
Languages
Spanish
Professional
References
References available upon request.
Timeline
Community Assistant
The Uncommon Athens
09.2022 - 08.2023
Server, Expediter, and Food Runner
Port Waterfront Bar and Grill
05.2021 - 08.2023
Guest Services
The Cliffside Resort Condiminiums
05.2021 - 08.2021
Master of Science - Business Analytics
University of Georgia
BBA - Management Information Systems
University of Georgia
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