Michele W. Dowling
Warrenton
Summary
Retired (GS-1811-14) Special Agent / Criminal Investigator (December 2023). Over 27 years, federal law enforcement, professional and significant experience in investigative and law enforcement roles. Skilled in surveillance, intelligence gathering, and case management. Strong focus on team collaboration and achieving results. Proven professional with solid track record in high-stakes law enforcement and investigation roles. Skilled in leading complex operations and ensuring team collaboration to achieve objectives. Known for adaptability, reliability, and results-driven mindset.
Overview
27
27
years of professional experience
Work History
Senior Special Agent
U.S. Immigration and Customs Enforcment
01.2021 - 12.2023
- As a Senior Special Agent assigned to the the ICE, Office of Professional Responsibility (OPR), Special Investigations Unit (SIU), Fairfax, Virginia, I conducted criminal and administrative investigations related to ICE employees to ensure adherence to laws and regulations.
- Coordinated with federal agencies during multi-jurisdictional investigations.
- Applied in-depth understanding of comprehensive investigations to uncover potential threats and ensure public safety.
- Enhanced operational efficiency by developing comprehensive case strategies.
- Conducted interviews and analyzed forensic evidence to gather information to effectively prepare a comprehensive report of investigation for case progress and for stake holders.
Program Manager
Homeland Security Investigations
05.2019 - 01.2021
- In May 2019 to January 2021, I was assigned to the Department of Homeland Security, (DHS) U.S Immigration and Customs Enforcement, (ICE) Homeland Security Investigations, (HSI) Special Agent in Charge, (SAC) Washington, D.C., where I successfully maintained the full performance level of a permanent GS-1811-14 Program Manager
- I was assigned as the Deferred Action and Parole Coordinator for HSI DC and responsible for reviewing deferred actions and parole requests from HSI DC Agents and all external federal agencies within the SAC DC AOR before final approval.
- Ensured tracking all HSI DC Significant Case Reviews (SCRs) and ensuring all SCRs are accurately submitted to Headquarters
- Identified program obstacles and communicated possible impacts to team.
- Developed strategic plans, setting clear objectives and achievable milestones for the team.
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
Senior Special Agent
U.S. Immigration and Customs Enforcement
07.2015 - 05.2019
- In July 2015 to January 2019, I was assigned to the Department of Homeland Security, (DHS) U.S. Immigration and Customs Enforcement, (ICE) Homeland Security Investigations, (HSI) Special Agent in Charge, (SAC) Washington, D.C., where I successfully maintained the full performance level of a GS-1811-13 Senior Special Agent
- I was designated by high level management to conduct and manage complex criminal and non-criminal cases pertaining to money complex laundering investigations and asset identification removal
- I was the case agent or co-case agent with several complex, multiple defendant cases involving complex international money laundering violations
- I have developed and coordinated investigative efforts with federal, state, foreign, and local law enforcement agencies to ensure successful convictions of criminal cases
- As a Special Agent, I was assigned to assist to investigate joint criminal cases with Fauquier County Sheriff’s Office (FCSO), Criminal Investigation Division (CID)
- I supported the HSI DC mission and upheld public safety by providing logistical, operational, and intelligence coordination with a variety of cases
- I performed duties that notably fostered and facilitated collaborative interagency working relations, successful agreements with interagency partners and development of interagency initiatives that enhance HSI efforts
- Through my efforts I generated HSI DC investigations that not only are formulating in Fauquier County but links to the drug trafficking organizations operating in the county with links to the Texas southern border, California and beyond
- The alliances that I have established has led to acquiring real time assistance from the HSI Attaché in Canada, with fingerprints from a subject involved in a cold case homicide that took place over30 years prior in Fauquier County
- The alliances fostered with FCSO has led to a valuable partnership that has facilitated collaborative and cooperative interagency working relations that enhance HSI efforts to infiltrate criminal organizations
- The alliance has fostered a valuable partnership that has facilitated collaborative and cooperative interagency working relations that enhance HSI efforts to infiltrate criminal organizations
- I partnered with HSI Title19 Task Force Officers on cases that have amounted to arrests and significant seizures related to illicit proceeds
Senior Special Agent
U.S. Immigration and Customs Enforcement
06.2010 - 07.2015
- I was previously assigned to the office of Department of Homeland Security, (DHS) U.S. Immigration and Customs Enforcement, (ICE) Office of Professional Responsibility (OPR) in Fairfax, Virginia, as a Senior Special Agent where I have successfully maintained the full performance level of this position (GS-1811-14)
- I was responsible for investigating allegations of employee misconduct impartially, independently and thoroughly
- As a Senior Special Agent with OPR I prepared timely and comprehensive reports of investigations for judicial or management action
- As a Senior Special Agent assigned to OPR I have conducted investigations concerning alleged criminal and administrative misconduct of ICE and Customs Border Protection (CBP) employees within DHS
- I have conducted numerous subject and witness interviews of various ICE and CBP employees in order to prepare concise reports for high level management
- I have coordinated efforts with local law enforcement that initially investigated complaints of ICE and CBP employees that resulted in conviction
- I have been designated by management to ensure the success of numerous investigative cases through leadership and experience
- I maintained this position while conducting complex criminal and non-criminal cases
Senior Special Agent
U.S. Immigration and Customs Enforcement
10.2008 - 06.2010
- I was previously assigned to Immigration and Customs Enforcement, (ICE) Office of Professional Responsibility (OPR) in Houston, Texas, as a Senior Special Agent where I have successfully maintained the full performance level of this position (GS-1811-14)
- I was responsible for investigating allegations of employee misconduct impartially, independently and thoroughly
- As a Senior Special Agent with OPR I prepared timely and comprehensive reports of investigations for judicial or management action
- As a Senior Special Agent assigned to OPR I have conducted investigations concerning alleged criminal and administrative misconduct of ICE and Customs Border Protection (CBP) employees within DHS
- I have conducted numerous subject and witness interviews of various ICE and CBP employees in order to prepare concise reports for high level management
- I have coordinated efforts with local law enforcement that initially investigated complaints of ICE and CBP employees that resulted in conviction
- I have been designated by management to ensure the success of numerous investigative cases through leadership and experience
- I maintained this position while conducting complex criminal and non-criminal cases
- As a Senior Special Agent, I provided instruction and guidance to subordinate agents in all aspects of the investigations, to include operational, administrative and case management functions within OPR
Senior Special Agent
U.S. Immigration and Customs Enforcement
03.2005 - 10.2008
- I was previously assigned to the Department of Homeland Security, (DHS) U.S. Immigration and Customs Enforcement, (ICE) Office of Professional Responsibility (OPR) in Fairfax, Virginia as a Senior Special Agent where I have successfully maintained the full performance level of this position
- I was responsible for investigating allegations of employee misconduct impartially, independently and thoroughly
- As a Senior Special Agent with OPR I prepared timely and comprehensive reports of investigations for judicial or management action
- As a Senior Special Agent assigned to OPR I have conducted investigations concerning alleged criminal and administrative misconduct of ICE, Customs Border Protection, (CBP) U.S
- Citizen and Immigration Services, (CIS) Federal Protective Services (FPS) employees within DHS
- I have conducted numerous subject and witness interviews of various ICE and CBP employees in order to prepare concise reports for high level management
- I have coordinated efforts with local law enforcement that initially investigated complaints of ICE and CBP employees that resulted in conviction
- I was designated by management to ensure the success of numerous investigative cases through leadership and through the position of Acting Group Supervisor
- I have maintained this position while conducting complex criminal and non-criminal cases
- As a Senior Special Agent, I provided instruction and guidance to subordinate agents in all aspects of the investigations, to include operational, administrative and case management functions within OPR
Senior Special Agent
U.S. Immigration and Customs Enforcment
03.2005 - 10.2008
- I was previously assigned to the Department of Homeland Security, (DHS) U.S. Immigration and Customs Enforcement, (ICE) Office of Professional Responsibility (OPR) in Fairfax, Virginia as a Senior Special Agent where I have successfully maintained the full performance level of this position
- I was responsible for investigating allegations of employee misconduct impartially, independently and thoroughly
- As a Senior Special Agent with OPR I prepared timely and comprehensive reports of investigations for judicial or management action
- As a Senior Special Agent assigned to OPR I have conducted investigations concerning alleged criminal and administrative misconduct of ICE, Customs Border Protection, (CBP) U.S
- Citizen and Immigration Services, (CIS) Federal Protective Services (FPS) employees within DHS
- I have conducted numerous subject and witness interviews of various ICE and CBP employees in order to prepare concise reports for high level management
- I have coordinated efforts with local law enforcement that initially investigated complaints of ICE and CBP employees that resulted in conviction
- I was designated by management to ensure the success of numerous investigative cases through leadership and through the position of Acting Group Supervisor
- I have maintained this position while conducting complex criminal and non-criminal cases
Senior Special Agent
U.S. Immigration and Customs Enforcement
05.2004 - 03.2005
- Company Overview: Cyber Crimes Center, Fairfax, VA United States
- In May2004 to March2005, I was assigned to the Department of Homeland Security, (DHS) U.S
- Immigration and Customs Enforcement, (ICE) Cyber Crimes Center (C3) in Fairfax, Virginia where I have successfully maintained a full performance level of a GS-1811-13 Senior Special Agent
- I served as the investigative liaison with C3 and the National Center of Missing and Exploited Children (NCMEC) in Alexandria, Virginia, a non-government organization mandated by U.S
- Congress as the clearing house for information relative to crimes against children
- While assigned to C3, I provided national oversight for ICE initiated cases involving child sexual exploitation
- I prioritized NCMEC information and coordinated and distributed potential cases and resources to appropriate ICE field and attaché offices
- I served as the primary point of contact for field offices and foreign law enforcement inquiries concerning child sexual exploitation
- I briefed and advised top level domestic and foreign officials through meetings and correspondence
- I utilized the latest technology to identify, track and apprehend child pornography producers and subscribers leading to numerous arrests
- I have written Assistant Secretary (AS) notes to ICE high level management concerning the arrests and convictions of individuals involved in subscribing and producing child pornography
- Supervisor: Tatum King (703-293-8005)
- Okay to contact this Supervisor: Yes
Senior Special Agent
ICE, Cyber Crimes Center
05.2004 - 03.2005
- I served as the investigative liasion with ICE, Cyber Crimes Center (C3) and the National Center of Missing and Exploited Children (NCMEC) in Alexandria, Virginia, a non-government organization mandated by U.S. Congress as the clearing house for information relative to crimes against children
- While assigned to C3, I provided national oversight for ICE initiated cases involving child sexual exploitation
- I prioritized NCMEC information and coordinated and distributed potential cases and resources to appropriate ICE field and attaché offices
- I served as the primary point of contact for ICE field offices and foreign law enforcement inquiries concerning child sexual exploitation
- I briefed and advised top level domestic and foreign officials through meetings and correspondence
- I utilized the latest technology to identify, track and apprehend child pornography producers and subscribers leading to numerous arrests
- Strengthened inter-agency relationships through collaborative efforts on joint investigations.
Special Agent
U.S. Customs Service, Office of Investigations
05.2000 - 02.2004
- I was initially assigned to the U.S. Department of Treasury, U.S. Customs Service. (After the 9/11 attacks, U.S. Customs changed the agency name to to Department of Homeland Security, (DHS) U.S Immigration and Customs Enforcement, (ICE). I was assigned to the Assistant Special Agent in Charge, (ASAC) Office of Investigations, Laredo, Texas where I successfully maintained the full performance level of a GS-1811-13 Senior Special Agent
- I was designated by high level management to conduct and manage complex criminal and non-criminal cases pertaining to narcotics smuggling, money laundering, child pornography, fugitive searches and other U.S. Customs law violations
- I was the case agent or co-case agent with several complex, multiple defendant cases involving the distribution of narcotic organizations and money laundering
- Successfully developed and coordinated investigative efforts with federal, state and local law enforcement agencies to ensure successful convictions of criminal federal cases
- I was designated by management as a T3 Wire Room Senior Agent to ensure work schedules of criminal investigators were conducted and maintained
U.S. Customs Inspector
U.S. Department of Treasury
06.1997 - 05.2000
- My primary responsibility as an U.S. Customs Inspector was to enforce U.S. laws and customs rules and regulations which protect the revenue of the United States
- I performed a wide variety of inspection and control duties such as inspecting and searching individuals, vehicles, cargo, aircraft, and railroad cars
- I seized contraband and apprehended violators of illegal importation and exportation
- While working in commercial cargo processing, I assessed and collected duties, fees and penalties on imported merchandise from foreign countries
- I have worked on special enforcement operations in which I have gathered, analyzed and evaluated data and information in order to target smuggling trends
Education
Bachelor of Science - Criminal Justice, Sociology
Texas State University
San Marcos, TX05-1996
Skills
- Proficient in the following:
- Microsoft Word and Excel
- Federal statutes
- Firearms training
- Threat assessment
- Courtroom Testimony
- Surveillance operations
- Crime scene processing
- Intelligence analysis
- Law enforcement liaison
Timeline
Senior Special Agent
U.S. Immigration and Customs Enforcment
01.2021 - 12.2023
Program Manager
Homeland Security Investigations
05.2019 - 01.2021
Senior Special Agent
U.S. Immigration and Customs Enforcement
07.2015 - 05.2019
Senior Special Agent
U.S. Immigration and Customs Enforcement
06.2010 - 07.2015
Senior Special Agent
U.S. Immigration and Customs Enforcement
10.2008 - 06.2010
Senior Special Agent
U.S. Immigration and Customs Enforcement
03.2005 - 10.2008
Senior Special Agent
U.S. Immigration and Customs Enforcment
03.2005 - 10.2008
Senior Special Agent
U.S. Immigration and Customs Enforcement
05.2004 - 03.2005
Senior Special Agent
ICE, Cyber Crimes Center
05.2004 - 03.2005
Special Agent
U.S. Customs Service, Office of Investigations
05.2000 - 02.2004
U.S. Customs Inspector
U.S. Department of Treasury
06.1997 - 05.2000
Bachelor of Science - Criminal Justice, Sociology
Texas State University
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