Michele Shaad

• Kept detailed mileage and fuel reports to track overall fuel costs.
• Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
• Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
• Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.

Took time off from work so I could personally take care of my mother. She wished to stay home during her hospice until her passing in August.

• Developed strong communication and organizational skills through working on group projects.
• Reduced relapse rates for clients by providing consistent support, resources, and referrals to appropriate services.
• Utilized motivational interviewing techniques empower clients take charge their own recovery journey, leading increased self-efficacy long-term success.
• Assisted clients in developing actionable goals for personal growth and sobriety maintenance throughout the treatment process
• Personal one on one counseling.

• Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
• Increased sales revenue by developing and implementing effective sales strategies.
• Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
• Built relationships with customers and community to establish long-term business growth.